Lam Yan Yu
Charis
Hong Kong
Summary
Translation and Interpretation student at Hong Kong Baptist University with strong linguistic skills developed through professional experiences. Gained valuable insights into financial compliance and regulatory aspects of banking as a Customer Due Diligence Operations Intern at the Bank of China. Demonstrated ability to produce accurate translations under tight deadlines as a Translator and Interpreter at Lingxpert and Link-Enter. Expanded knowledge of business expansion and digital marketing strategies as a Business Development Associate at REHK and Ttankcreation, a Digital Marketing Agency. Expertise in banking compliance and business development enables effective contributions to global business teams.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Digital Marketing Specialist
Ttankcreation
08.2023 - Current
- Created social media content with innovative brand messaging to support new product launches.
- Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
- Implemented new strategies to improve click-through rates and conversion.
- Improved conversion rates by designing and executing A/B tests for landing pages and ad campaigns.
- Cultivated a strong online community by engaging with followers, responding to comments and messages, and proactively addressing customer concerns.
Customer Due Diligence Bank-wide Operation Internship
Bank of China
06.2024 - 08.2024
- Engage in the Customer Due Diligence process for the purpose of induction, periodic review, and trigger event review of the customer profile
- Conduct investigations on suspicious transactions
- Comply with relevant government regulations and the Bank's internal guidelines and policies.
- Assist to prepare AML/CFT related trainings.
- Leveraged advanced data analytics tools to identify patterns in financial transactions, uncovering potential fraud or misconduct concerns for further investigation.
- Performed risk-based analysis and remediation for business and consumer accounts per banking guidelines.
Translator and Interpreter
Link-Enter
07.2023 - 05.2024
- Provided both simultaneous and consecutive interpretation services in diverse settings
- Advised on cultural nuances and provided insights into the linguistic and cultural differences between the English and Chinese-speaking worlds
- Maintained high linguistic standards across all translations through rigorous proofreading and editing processes.
Business Development Associate
REHK
06.2022 - 06.2023
- Maintained accurate records of all prospecting activities using CRM software tools for effective lead tracking and follow-up efforts.
- Engaged with customers to build business relationships.
- Implemented sales strategies targeting specific industries or regions, leading to increased market share in key areas.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Translator Intern
Lingxpert
01.2023 - 01.2023
- Responsible for translating financial and legal papers such policies, announcements, circulars, annual and interim reports, and press releases
- Translate business communications literature like social media, biographies, polls, and executive remarks
- Externally translated financial circulars, announcements, publications, and sustainable development reports should meet organization standards
Education
Bachelor of Arts - Language Interpretation And Translation
Hong Kong Baptist University
2021-Current 04.2001 -
Skills
- Interpreting
- AML investigations
- Computer skills
- Report writing
- Client relationships
Timeline
Customer Due Diligence Bank-wide Operation Internship
Bank of China
06.2024 - 08.2024
Digital Marketing Specialist
Ttankcreation
08.2023 - Current
Translator and Interpreter
Link-Enter
07.2023 - 05.2024
Translator Intern
Lingxpert
01.2023 - 01.2023
Business Development Associate
REHK
06.2022 - 06.2023
Bachelor of Arts - Language Interpretation And Translation
Hong Kong Baptist University
04.2001 -
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