Gardening, decluttering, cooking
Lam Ngan Ying Fi Fi
Administration
Tin Shui Wai
Summary
Professional site management expert with proven track record in maintaining site records and facilitating project workflows. Known for reliable teamwork and adaptability in dynamic settings. Skilled in document control and site coordination, ensuring smooth project operations and effective communication.
And my past experiences in sales field showing that I am good at customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty.
Overview
24
24
years of professional experience
10
10
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Site Clerk
Sun Fook Kong Construction Ltd
05.2022 - Current
- Serving secretarial and administrative work to Government staff
- Handling of incoming documents including circulation and filing
- Uploading all related documents to Housing Department filing system
- Car booking for site staff for daily site work, site visiting and visitors
- Preparation of meeting documents, or any ad hoc tasks
Resident Clerical Assistant
AECOM Asia Co. Ltd
05.2021 - 05.2022
- Handling all around of administrative duties to support the engineering department
- Focusing on secretarial and administrative work and any ad hoc tasks required
- Handling incoming documents to corresponding parties including filing and internal record creating
- Drafting outgoing letters to corresponding parties for resident engineers
- Car booking for site staff for daily site work, site visiting and visitors
- Regular inventory ordering and stock keeping such as stationery, groceries and office equipment to maintain sufficient resources for site staff
- Handling maintenance and repairing orders from site staff such as air-conditioners, office equipment to sustain a suitable working environment for site staff
Site Clerk
Build King Construction Limited
03.2020 - 04.2021
- Secretarial and administrative work including filing and any ad hoc tasks
- Handling incoming documents to corresponding parties including filing and internal record creating
Site Clerk
Shui On Building Contractors Ltd
04.2016 - 12.2019
- Serving secretarial and administrative work to Government staff
- Handling of incoming documents including circulation and filing
- Uploading all related documents to Housing Department filing system
- Car booking for site staff for daily site work, site visiting and visitors
- Preparation of meeting documents, or any ad hoc tasks
Personal Assistant
Prudential Assurance Co. Ltd
06.2013 - 12.2015
- Secretarial work including before and after sales services to new and existing clients of Regional Director
- Business development in china market
Financial Consultant
Prudential Assurance Co. Ltd
06.2009 - 06.2013
- Achieve sales target by promoting life, savings and investment products of Prudential
- Provide after sales services to existing clients
Assistant Relationship Manager
Bank of China (HK) Ltd
07.2007 - 05.2009
- Serve a designated portfolio of listed companies in the SME segment
- Carry out financial analysis to existing and new SME clients
- Develop the portfolio by prospecting new clients and offering suitable corporate banking services to exiting clients
- Maintain good and close relationships with existing clients
Sales Consultant
Standard Chartered Bank
11.2005 - 07.2007
- Approach SME clients and achieve sales target through cold calling
- Mainly promote unsecured loan to corporate clients
- Review and evaluate the financial situations and status of clients
- Maintain good and close relationships with existing clients
Account Manager
Universal Telecom
04.2005 - 11.2005
- Achieve sales target through cold calling
- Promote telecom products to corporate clients
- Handle inquires of existing clients
- Maintain good and close relationships with existing clients
Account Manager
PCCW Limited
05.2003 - 11.2004
- Implement sales tactics to achieve designated quotas
- Coordinate with different departments to maximize business growth
- Develop and manage an effective client relationship with assigned strategic accounts
- Handle inquires of existing clients
- Promote full range of telecom products to potential and exiting corporate clients
- Maintain close and good relationship with assigned strategic accounts (exiting clients) by providing excellent customer services
- Conduct daily reports
Account Manager
HK Broadband Network Ltd.
11.2001 - 04.2003
- Expose new corporate clients by cold calling
- Promote telecom products to corporate clients
Education
Bachelor Degree - Textiles and Clothing Marketing
Hong Kong Polytechnic University
01.1998 - 01.2001
Hong Kong Advanced Level Examination - undefined
Hang Seng School of Commerce
01.1996 - 01.1998
Hong Kong Certificate Education Examination - undefined
Christian Alliance Cheng Wing Gee College
01.1991 - 01.1996
Skills
Fluent in Cantonese
Personal Information
Expected Salary: $24,000/mth
Certification
Labour Relations Officer Course
Interests
Timeline
Site Clerk
Sun Fook Kong Construction Ltd
05.2022 - Current
Resident Clerical Assistant
AECOM Asia Co. Ltd
05.2021 - 05.2022
Site Clerk
Build King Construction Limited
03.2020 - 04.2021
Site Clerk
Shui On Building Contractors Ltd
04.2016 - 12.2019
Personal Assistant
Prudential Assurance Co. Ltd
06.2013 - 12.2015
Financial Consultant
Prudential Assurance Co. Ltd
06.2009 - 06.2013
Assistant Relationship Manager
Bank of China (HK) Ltd
07.2007 - 05.2009
Sales Consultant
Standard Chartered Bank
11.2005 - 07.2007
Account Manager
Universal Telecom
04.2005 - 11.2005
Account Manager
PCCW Limited
05.2003 - 11.2004
Account Manager
HK Broadband Network Ltd.
11.2001 - 04.2003
Bachelor Degree - Textiles and Clothing Marketing
Hong Kong Polytechnic University
01.1998 - 01.2001
Hong Kong Advanced Level Examination - undefined
Hang Seng School of Commerce
01.1996 - 01.1998
Hong Kong Certificate Education Examination - undefined
Christian Alliance Cheng Wing Gee College
01.1991 - 01.1996
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