Lai Mui Cilla CHUNG

Since 2007, I have been transferred from The Walt Disney Company (Asia Pacific) Co., Ltd. and have worked on several teams.

First, Accounts Payable from 2007 to 2008 mainly system is SAP

- F&B invoice verification, handle NO PO NO PAY invoice and invoice matching (MIRO)

- Customer and Vendor administration

- GRIR reconciliation

Second, Revenue Reconciliation from 2008 to 2009 mainly system is SAP, LMS

- Check daily FI interface from POS to SAP

- Post over/short after CCR cash correction

- Reconcile the cash credit card and non-cash

- Prepare journal adjustment

- Prepare month-end schedule

Third, Accounts Receivable from 2009 until now mainly system SAP, LMS/Opera, ATS/Galaxy, Genesys,

- Credit Management

o Credit analysis by request on security increase / decrease

o Evaluate credit explore

- Billing

o Reconcile interface from POS to SAP, such as Opera for hotel and Galaxy for ticket

o Dispatch invoice / send e-invoice to customers and also prepared EXCEL file

o Resolve client enquiries on billing matters

- Collection

o Monitor customers (Mainland China) credit exposure

o Follow up over credit limit and aged balance with customer payment meet the due date

- Prepare month-end schedule

- Weekly prepare AR report on the collection status

- Handle Wholesaler contract and renew security extension

- UAT for system enhancement

- Engaged with customers to effectively build rapport and lasting relationships.

- Checked figures and postings to verify correct entry, mathematical accuracy and proper codes.

- Completed orders and organized product deliveries to meet customer timetables.

- Educated associates on market trends and stayed up-to-date on forecasts.

- Establish customer updates one-on-one with the sales manager every month

- Submitted cash and check deposits and generated cash receipts to record money received.

- Investigated daily variances uncovered with reports and corrected errors to resolve discrepancies.

- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

- Responded to inbound inquiries regarding accounts and payments.

• My responsibilities in Asia Pacific include accounts payable & receivable, bank reconciliation, handling petty cash, park invoice & invoice matching, Customer Administration, Vendor Accounts Administration, SAP system Causal Buyer and Super User of Casual Buyer.
• I am highly experienced with the SAP system ever since the company started to employ the system six years ago, I generate reports, handle casual buyer log issue, I am also responsible for eSource, SRM and T&E module, and bank clearing.
• In addition, I host training courses for the Casual Buyers of the SAP system both locally and regionally.
• In deed, I have traveled twice to India and Singapore for the purpose of training the Casual Buying in 2005 and 2006.

• During my 4 years of working for a Malaya’ company, I nurtured strong and close working relations with corporate clients, supervised a team of six, handled stock control, managed inventory and stock taking, prepared purchase orders, coordinated with suppliers, and controlled shipments. I also sourced and negotiated with the suppliers of office equipment. My major responsibilities extended to;
• 1/ making quotation and purchase order for the company’s fix assets,
• 2/ ensuring company insurance policy adequately covered against all reasonable risk occurrence.
• 3/ conducted staff training, orientation and disciplinary control,
• 4/ handling recruitment advertisement,
• 5/ arranging oversea and local trips,
• 6/ setting up operation procedures manual,
• 7/ managed distributors affairs,
• 8/ provided distributors service,
• 9/ marketing stock purchases
• 10/ over saw corporate publications and media profile

• Developed sales and client liaison skills. Undertook responsibility for stock control and whole sale purchase in the field of retail Chinese tea.

• Secretarial support to the Director.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.