KWUN HANG (MELVIN) NG
Hong Kong
Summary
To leverage my expertise in technology and healthcare to create social impact and improve the well-being of individuals and communities. Passionate about using innovative technologies and solutions to address complex societal challenges and make a meaningful difference in the lives of others.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Executive Officer (Reporting Team)
Trinity Medical Imaging Center (TMIC)
Tsim Sha Tsui
01.2025 - Current
- Coordinated operational workflows to enhance service delivery and patient experience.
- Implemented process improvements to streamline workflow and operation time.
- Collaborated with medical staff to ensure report provided for patient with accuracy and reliability.
- Managed inventory control for medical supplies, optimizing stock levels and reducing waste.
- Oversee a team of 19 manpower with different background and responsibility to work as a team and ensure that each individual use their specialism to empower the report processing and checking progress.
- Communicate with colleagues through morning meeting and briefing session.
- Daily routine management
- Champion and coordinate the conversation with other department eg, customer service team to enhance service.
Territory Representative - Medical surgical (Energy Based Device & Innovative Lung Solution)
Medtronic (Hong Kong) Medical Limited
Hong Kong
08.2024 - 11.2024
- Responsible for sales and promotion of advanced medical devices: Ligasure(all product), Sonicision 7 ultrasonic dissector, and Illumisite(Electromagnetic navigated bronchoscopy).
- Engaged with both public and private hospitals to showcase product benefits include, NTWC, STH, UNH, SPH & PYH.
- Provided targeted case support to healthcare professionals (HCPs) in various specialties including Upper GI, Lower GI, Urology and Respiratory.
- Fostered strong relationships with medical staff to enhance product utilisation, training and stock management.
- Actively participated in product demonstrations and educational sessions for HCPs.
- Answering calls from hospitals on product enquiries and maintain relationship with nurse and warehouse.
Officer, Engagement, Strategic Development - Biomedical Technology (ITR)
Hong Kong Science and Technology Parks Corporation
Hong Kong
07.2023 - 07.2024
- Strengthen relationships with key industry stakeholders through strategic consultancy services to drive collaborative product development and commercialisation efforts.
- Collaborate with the Manager to infuse innovative strategies into project planning, such as the GIES 2023 HKSTP pavilion thematic zone - RehabHome zone initiative.
- Lead projects aimed at showcasing the latest advancements in rehabilitation technology and demonstrating their practical applications to targeted audiences.
- Organise technology-focused events, including the Gerontechology symposium in collaboration with Lingnan University, to raise awareness and promote technology adoption.
- Coordinate workshops and learning sessions customised for NGO partners, offering a platform to address their specific technological needs.
- Participate in networking events to introduce the HKSTP Hub of Gerontech and affiliated companies, establishing enduring connections with potential stakeholders.
- Ensure alignment between project objectives and technological advancements across various departments.
Internship
Creata (HK) Limited
Hong Kong
05.2020 - 09.2020
- Company Overview: Creata (HK) Limited is a toy manufacturing company, client include McDonald's
- My responsibility during the internship program is to
- - Support with daily operation
- - Data input and event support
- During the short term internship program, I've learnt about company operation and time management.
Education
Master in Public Health (MPH) - undefined
University of Exeter
07.2023
BSc - Management with Marketing
University of Exeter
07.2022
Skills
- Communication
- Presentation
- Provide support
- Needs and solution matching
- Project management
- Team player
- Staff communication
- Problem solving
- Work under pressure
Certification
- Google Analytics for Beginners, Infocan Computer (Hong Kong) Limited, (2024)
- Associate - 100-101 Meta Certified Digital Marketing Associate, Infocan Computer (Hong Kong) Limited (2024)
- Leaflet and Social Media Post Design - Essential, Infocan Computer (Hong Kong) Limited (2024)
LANGUAGES
Mandarin — Native
English — Native
Cantonese — Native
Timeline
Executive Officer (Reporting Team)
Trinity Medical Imaging Center (TMIC)
01.2025 - Current
Territory Representative - Medical surgical (Energy Based Device & Innovative Lung Solution)
Medtronic (Hong Kong) Medical Limited
08.2024 - 11.2024
Officer, Engagement, Strategic Development - Biomedical Technology (ITR)
Hong Kong Science and Technology Parks Corporation
07.2023 - 07.2024
Internship
Creata (HK) Limited
05.2020 - 09.2020
Master in Public Health (MPH) - undefined
University of Exeter
BSc - Management with Marketing
University of Exeter