Kwong Ching Lam, Jenny
(HKPR) Clerk/Executive
Hong Kong
Summary
Hard-working and passionate job seeker with strong organizational skills eager to secure clerk position, ready to work with team achieve company goals.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Freelance Clerk
Freelance
11.2025 - 12.2025
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Enhanced office organization with regular maintenance of files, records and supplies inventory. Duties as classify the invoices by dates and customer's name, also arranged the document shelves.
- Prepared invoices and job sheets by ERP system.
Marketing Executive (QC and Backup)
Topcheer Advertising Limited
04.2024 - 08.2025
- Oversaw preparation of the product quantity and design layouts clearly with taking photos for records.
- Developed the job sheets for output and the shipment reports for customer's reference.
- Successfully reduced the issue of lost and damaged shipments.
Sales Clerk
Sin Fung Advertising Production Limited
12.2023 - 03.2024
- Engaged in friendly conversation with customer to better uncover individual needs.
- Followed up the production process and arranged delivery details, such as foamboard, banner, backdrop and installation.
- Prepared invoices and job sheets by ERP system.
Production Clerk
Offset Printing Limited
06.2022 - 10.2023
- Contributed to an increase in customer satisfaction scores through consistent adherence to product quality standards and specifications.
- Played a key role in book design, content and layouts through proactive and coordination.
- The first clerk position can also handle typesetting work in the company.
Customer Service Officer
Universe Printshop Holdings Limited
03.2018 - 05.2022
- Worked at a retail shop, assisted call-in customers with questions and orders.
- Maintained up-to-date knowledge of product and service changes.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Clerical work as typing, phone calling, reply and send emails.
- Monthly turnover from $100K raised to $160K (year 2 to year 3).
Education
Higher Diploma - Advertising Design
Hong Kong Design Institute
Tiu Keng Leng, Hong Kong05.2014
Foundation Diploma - Design Stream
Hong Kong Institute of Vocational Education
Kwun Tong, Hong Kong05.2011
F.1 - F.5 (Old Academic Structure) - Liberal Arts
PHC Wing Kwong College
Wong Tai Sin, Hong Kong06.2010
Skills
Expected Salaries
$16,000
Availability
Immediate
Timeline
Freelance Clerk
Freelance
11.2025 - 12.2025
Marketing Executive (QC and Backup)
Topcheer Advertising Limited
04.2024 - 08.2025
Sales Clerk
Sin Fung Advertising Production Limited
12.2023 - 03.2024
Production Clerk
Offset Printing Limited
06.2022 - 10.2023
Customer Service Officer
Universe Printshop Holdings Limited
03.2018 - 05.2022
Higher Diploma - Advertising Design
Hong Kong Design Institute
Foundation Diploma - Design Stream
Hong Kong Institute of Vocational Education
F.1 - F.5 (Old Academic Structure) - Liberal Arts
PHC Wing Kwong College