Kwok Ka Hei Kelly
Summary
A versatile IT professional with a solid foundation in Information Technology and Business, currently serving as a Contract Programmer at Bank of Communications. Experienced in navigating full project life cycles, gathering user requirements, and bridging the gap between business needs and technical execution. Passionate about leveraging strong analytical thinking, programming expertise, and an understanding of human behaviour to drive impactful solutions in the fintech or banking sectors.
Overview
3
3
Languages
5
5
years of professional experience
Work History
Contract Programmer
Bank of Communications
03.2024 - Current
- Spearhead system enhancement projects focused on securities transaction systems.
- Contributed to the development of a new US securities trading system.
- Support the full software development life cycle (SDLC), including user requirement gathering, system documentation, SIT, and UAT management.
Contract IT Business Analyst
BOC Bank
12.2022 - 12.2023
- Collected and analyzed complex user requirements to deliver tailored, effective IT solutions.
- Formulated comprehensive test plans, test cases, and successfully managed UAT to ensure high-quality deliverables.
- Acted as a key liaison between business users, developers, and external vendors to define functional specifications.
Part-time Customer Service Officer
HSBC
08.2021 - 10.2022
- Engaged with clients to fulfill banking requirements and effectively promoted digital banking services.
- Coordinated daily branch operations and managed high-volume back-office documentation.
Education
Advanced Certificate - Psychology
HKU SPACE (Hong Kong University School of Professional and Continuing Education)
07-2026
BSc (Hons) - Information Technology for Business
City University of Hong Kong - SCOPE
01-2022
Hong Kong Diploma of Secondary Education -
Hong Kong Examinations and Assessment Authority
01-2019
Skills
- Software development
- User requirement analysis
- Agile
- Scrum
- Waterfall
- BIA
- BCP
- Python
- Java
- HTML
- JavaScript
- CSS
- PHP
- Shell script
- API (XML, JSON)
- MySQL
- Oracle
- PhpMyAdmin
- DB2
- Hyperion
- Jira
- Lucidchart
- Linux (Unix, Ubuntu)
- CI/CD (GitHub, SVN, Jenkins)
- UI/UX design
- WordPress
- Database management
- Database management
Custom
sites.google.com/view/kellykwok/
Personal Information
Age: 25
Languages
English
Upper Intermediate
B2
Chinese (Cantonese)
Proficient
C2
Chinese (Mandarin)
Upper Intermediate
B2
Timeline
Contract Programmer
Bank of Communications
03.2024 - Current
Contract IT Business Analyst
BOC Bank
12.2022 - 12.2023
Part-time Customer Service Officer
HSBC
08.2021 - 10.2022
Advanced Certificate - Psychology
HKU SPACE (Hong Kong University School of Professional and Continuing Education)
BSc (Hons) - Information Technology for Business
City University of Hong Kong - SCOPE
Hong Kong Diploma of Secondary Education -
Hong Kong Examinations and Assessment Authority