Kwok Ho Yin, Ryan

• Approval on client onboarding, periodic review, trigger reviews and CSEM cases reviews for Business Banking portfolio customer
• Facilitate assessment of financial crime risk and support business growth
• Collaborate with cross-functional teams to manage changes to non-financial risks related procedures, and customer satisfaction

• Manage the end to end onboarding journey for corporate clients covering large corporate, listed companies and complex structure.
• Providing a positive and professional service on Customer Due Diligence.

• Building effective relationships with premier customer to retain and developing sustainable relationships.
• Managing the total wealth of assigned Premier clientele portfolio by matching our financial and investment product solutions to their financial needs.
• Achieved sales target on I&I products

• Engaged in personal account openings to acquire more new-to-bank customers and increase the market share amongst the competitors.
• Achieved sales target of different products, including deposit, credit cards investment & insurance and mortgage loan referral.
• Provided general banking services to deepen and build long term relationship with personal customers.

Maintained a high standard of general hotel services through offering professional customer services to hotel guests