Learning new skills
Kwok Chin Hei
Bachelor Of Social Work
Kwun Tong
Summary
Creative and enthusiastic student passionate about building trust and rapport with at-risk youth through non-judgmental approach, patient demeanor and compassionate interpersonal skills. Skillful in needs evaluation, treatment planning and facilitating group or individual counseling sessions.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Interest Class Tutor
Genius Education Group
07.2021 - 08.2021
- Designed engaging lessons, using art and visual aids to enhance learning process.
- Assessed students' progress throughout tutoring sessions and adjusted instructional methods and content focus.
- Created special handouts, study guides and enrichment materials to boost student knowledge.
Actuarial Internship Program Trainee
Manulife (International) Limited
07.2020 - 04.2021
- Worked with different customers to understand needs and provide excellent service.
- Increased training efficiency by working closely with supervisor and coworkers, asking questions, and giving honest, detailed feedback.
- Attended training courses to build understanding of processes, techniques and industry.
Education
Bachelor of Social Work -
Hong Kong Baptist University
09.2020 - Current
Skills
Customer service and support
undefinedInterests
Guitar
Volleyball
Voluntary Work
Certification
Mental Health First Aid Standard Course
Timeline
Interest Class Tutor
Genius Education Group
07.2021 - 08.2021
Bachelor of Social Work -
Hong Kong Baptist University
09.2020 - Current
Actuarial Internship Program Trainee
Manulife (International) Limited
07.2020 - 04.2021
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