Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kwan Yung Queenie Yeung

Human Resources
Wong Tai Sin,KWT

Summary

As a seasoned Human Resources Manager with over 15 years of progressive experience. Skilled in streamlining workflows, payroll administration, compliance, leading HR initiative, driving organizational effectiveness and employee satisfaction.

Overview

21
21
years of professional experience
4
4
years of post-secondary education

Work History

Human Resources Manager

Hospital Authority
03.2010 - Current
  • Serve as an account manager to oversee the Benefits and Compensation function of PMH, NLTH & Cluster Services
  • Act as subject manager of allowance & benefits to review and re-engineer the workflow, policy clarification etc.
  • Support SHRM to lead the implementation of various corporate HR initiatives or directives such as AIRS for incident / IOD, ePayslip implementation, eLeave implementation, re-clustering, Doctors claims & Call Payment Offer, allowance monitoring mechanism, e -Sick Leave System, eMPF implementation etc.
  • Assist SHRM to lead the team for implementation of local HR projects including SEAN for termination & PF modules, e-Contract PT system etc.
  • Coach the junior AHRMs to take up their managerial roles in the team

Assistant Resources Manager

Hospital Authority
08.2007 - 03.2010
  • Served as an account manager to oversee the Benefits and Compensation function of KCH and supervised HRO & clerical staff of the day-to-day operations
  • Acted as subject manager to monitor the professional registration of different grades and ensure full compliance
  • Served as subject manager to prepare management reports and analysis for committees at different hospital level on injury-on duty in the cluster
  • Assisted HRM to review and re-engineer the workflow of allowance and benefits function upon the implementation of HCM

Human Resources Officer

Hospital Authority
12.2005 - 08.2007
  • Acted as a team supervisor and supervised clerical staff of the day-to-day operations of allowance and benefits functions covering PMH, KCH, YCH & OLMH and Employees’ Compensation function of KCH
  • Served as subject officer to coordinate B&C functions including allowance, medical & dental benefit, professional registration, information management, Doctors’ Work Hours
  • Supported HRM to prepare regular management reports and analysis on injury-on duty to OSH Committees, HGC & HMCs
  • Supported HRM to plan of clustering of B&C functions of YCH, KWH/WTSH and CMC to cluster office

Human Resources Assistant

Group 4 Securicor
07.2004 - 11.2005
  • Supported HR Executive in end-to-end recruitment process including conducting initial interviews, delivering staff orientation, collaborating with some retraining institutes for talent acquisition and holding job fairs
  • Provided clerical support to the department including maintaining employees’ records and leave administration on HR system and ensure accuracy
  • Supported monthly payroll administration and reconciliation for about 500 staff
  • Supported staff termination and staff movement function
  • Handle enquiries from employees and provide HR services
  • Supported supervisor in office relocation when the company merged with another Security Company, assisted in coordinating and organizing staff activities including annual dinner, brand building activities

Education

BBA (Hons) - Service Operations Management

City University of Hong Kong
01.2002 - 01.2004

ABA - General Management

City University of Hong Kong
01.2000 - 01.2002

Skills

  • Proficient in Cantonese communication
  • Good command of English
  • Fair Putonghua
  • Skilled in Word, Excel, PowerPoint, and Outlook
  • Skilled in Chinese word processing

Timeline

Human Resources Manager

Hospital Authority
03.2010 - Current

Assistant Resources Manager

Hospital Authority
08.2007 - 03.2010

Human Resources Officer

Hospital Authority
12.2005 - 08.2007

Human Resources Assistant

Group 4 Securicor
07.2004 - 11.2005

BBA (Hons) - Service Operations Management

City University of Hong Kong
01.2002 - 01.2004

ABA - General Management

City University of Hong Kong
01.2000 - 01.2002

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Kwan Yung Queenie YeungHuman Resources