Overview
Work History
Education
Skills
Timeline
Generic

Kwan Wing Yee

Student Year 2
HongKong

Overview

1
1
year of professional experience
5
5
Languages

Work History

Customer Service Representative

MC Music
09.2024 - 04.2025
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Education

Associate of Arts - Languages And Humanities (Japanese Studies)

HKU SPACE
KEC
04.2001 -

High School Diploma -

AD&FD POHL Leung Sing Tak College
Tsuen Wan, Hong Kong
04.2001 -

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Flexible and Adaptable
  • Dependable and Responsible
  • Verbal Communication
  • Excellent Communication
  • Microsoft Office
  • Chinese input

Timeline

Customer Service Representative

MC Music
09.2024 - 04.2025

Associate of Arts - Languages And Humanities (Japanese Studies)

HKU SPACE
04.2001 -

High School Diploma -

AD&FD POHL Leung Sing Tak College
04.2001 -

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Kwan Wing YeeStudent Year 2