Kunzang Ze Teng Lee
Hong Kong
Summary
Dynamic Sales Executive with 3 years of experience in B2B and B2C sales, consistently delivering exceptional customer service and driving revenue growth. Proficient in utilizing sales technologies, software, and CRM data to effectively identify, analyze, and capitalize on leads, opportunities, and sales funnels. Skilled communicator prioritizing surpassing client expectations and seamlessly translating these abilities into impactful public speaking engagements.
Overview
7
7
years of professional experience
Work History
Sales Executive
NP King (HK) Ltd, Hong Kong
05.2024 - Current
- In charge of customers within APAC region. Maintained and achieved sales in Singapore, Australia, Etc.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Attended and serviced global events such as ISH at the Messe Frankfurt, whilst establishing new connections and leads
- Monitored service after sale and implemented quick and effective problem resolutions.
- Negotiated prices, terms of sales and service agreements.
- Monitored and capitalized on fluctuating commodity prices on the LME in order to close deals.
Relationship Manager
OCBC Malaysia
07.2023 - 01.2024
- Managed and maintained positive relationships with high-net-worth clients, ensuring Consistently high customer satisfaction ratings with a portfolio of over 800+ customers
- Provided tailored financial solutions to meet client needs, contributing to increased client retention and portfolio growth
- Collaborated with internal teams to deliver seamless service and resolve client issues promptly
- Developed and cultivated lucrative relationships with both new and existing HNWI clients from diverse backgrounds. Great familiarity with clientele in Law, Engineering and Medical fields.
- Emceed/Hosted private banking events for new product launches with over 300+ HNWI customers
- Effectively utilized internal banking CRM systems
Assistant Engineer
Chun Lee Engineering Co., Ltd.
02.2022 - 08.2022
- Assisted project managers in the commissioning and testing of plumbing and drainage systems across multiple sites in Hong Kong
- Conducted site inspections and ensured compliance with safety and quality standards
- Assessed scope and requirements to assist with project design determinations.
- Collaborated with cross-functional teams to deliver project on time
Sales Manager
NP King (HK) Ltd
08.2021 - 02.2022
- Facilitated overseas orders by acting as the primary point of contact between customers and suppliers
- Created order indents, resolved customer issues, and ensured smooth order processing with effective use of spreadsheet software e.g. Excel
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Shadowed the sales administrator during client meetings, gaining valuable insights into local sales operations
Digital Security Intern
JOS Hong Kong
06.2018 - 07.2018
- Encrypted data and erected firewalls to protect confidential information.
- Conducted security audits to identify vulnerabilities.
- Performed risk analyses to identify appropriate security countermeasures.
Education
BSc (Honors) - Psychology
Brunel University
Uxbridge, London07.2021
Skills
- Sales Management
- Prospective client identification
- Client relationship management
- Effective public speaking
- Client support expertise
- Skilled negotiator
- Upselling expertise
- Business networking
- Objection handling
Languages
English
Bilingual or Proficient (C2)
Cantonese
Intermediate (B1)
Mandarin
Elementary (A2)
Personal Information
Nationality: Malaysian (Hong Kong PR)
Timeline
Sales Executive
NP King (HK) Ltd, Hong Kong
05.2024 - Current
Relationship Manager
OCBC Malaysia
07.2023 - 01.2024
Assistant Engineer
Chun Lee Engineering Co., Ltd.
02.2022 - 08.2022
Sales Manager
NP King (HK) Ltd
08.2021 - 02.2022
Digital Security Intern
JOS Hong Kong
06.2018 - 07.2018
BSc (Honors) - Psychology
Brunel University
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