Detail-oriented with expertise in managing group and individual policies and renewals. Proficient in ensuring compliance with Service Level Agreements and understanding stakeholder needs. Proven in monitoring team performance and conducting audits for efficiency. Committed to team development and enhancing operational effectiveness.
Ability to manage and motivate teams, making informed decisions that align with organizational goals
Strong interpersonal skills, adept at engaging with stakeholders and providing tailored advice
Expertise in overseeing policy creation and ensuring adherence to processes and Service Level Agreements
Ability to prioritize and manage multiple responsibilities efficiently