MS Office
Kriti Upadhyay
TRADE LANE MANAGER EUROPE & MEA
New Delhi
Summary
Dedicated Logistics professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced Procurement Manager with over 10 years of experience in Logistics. Excellent reputation for resolving problems and improving customer satisfaction. Goal-oriented manager with distinguished experience in supply chain industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
4
4
Languages
Work History
Trade Lane Manager Procurement
Ceva Logistics
11.2022 - Current
- Contract negotiations with Container Shipping lines for Indian Subcontinent Europe/Mediterranean & Gulf
- Allocation management for the trade lanes FCL
- Pricing Global Tenders EXIM for Europe, Mediterranean & gulf for FCL/LCL
- Drive EXIM volumes on the trade lanes handled to achieve trade lane growth targets
- Drive local Line of business heads to exercise due diligence in maintaining the AR
- Resolving operational issues related to shipping lines for Indian Subcontinent
- Credit setup on mainline carriers, Nvocc's & LCL Co-Loaders
- Price strongly for special equipment to achieve win ratio of 60% to improve overall yield of product
- Carrier development, shipping, trucking vendor procurement, special cargo procurement, Reefer cargo procurement pharma & grapes
- Specialize in Haz Cargo procurement ex India for Chemical/industrial Vertical
- Vertical growth & development, pharma, fashion & chemical.
Trade Lane Manager Procurement
Hellmann Worldwide Logistics
06.2017 - 11.2022
- Contract negotiations with Container Shipping lines for Indian Subcontinent to Latin America & North America for FCL/LCL
- Allocation management for the trade lanes FCL
- Pricing Global Tenders EXIM for Latin America & North America for FCL/LCL
- Drive EXIM volumes on the trade lanes handled to achieve trade lane growth targets
- Drive local Line of business heads to exercise due diligence in maintaining the AR
- Resolving operational issues related to shipping lines for Indian Subcontinent
- Credit setup on mainline carriers, Nvocc's & LCL Co-Loaders
- Price strongly for special equipment's to achieve win ratio of 60% to improve overall yield of product.
Assistant Procurement Manager
APL Logistics
04.2014 - 04.2017
- Ocean & Air freight procurement for North India for all trade lanes
- Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations
- Managing customer forecasts Pan India & Space management on Core Carriers Business development for Key Clients
- Relationship building with internal / external customer, carriers and vendors
- IATA & DGR certification achieved in the year 2016
- Service profile mapping for IA/GULF/EU & TP sector into/from India Ludhiana branch setup in 2016, have tried to engage & support Ludhiana sales team with regular meetings with carriers, relationship building, when needed visiting the place
- Tried to help establish APLL visibility in NCR region Conceptualize and Implement a Carrier Relationship Program for at least top 10 carriers for a Pan India basis
- Credit Set up with some of the major carrier's Super user for the APLL Global Pricing Management tool.
Sales Support Specialist
ONE LINE
01.2012 - 04.2014
- Developed working knowledge of CRM to effectively track sales leads and activities
- Learned and frequently used multiple sales systems to investigate, track and correct customers' issues
- Documented customer complaints and completed corrective action requests
- Principal reporting- Japanese and Korean owned a/c reporting and forecasting
- Vessel planning- Working within given sales allocation and managing specific client profiles at the same time
- Negotiation of freight rates with trade offices
- Establishment of a separate hazardous cargo handling desk operated by self.
Education
MBA - Port & Shipping Managemnt
University of Petroleum & Energy Studies
08.2010 - 05.2012
Bachelor of Science - Biotechnology
Integral University
08.2007 - 05.2010
Senior Secondary School - undefined
Carmel Inter College
07.2004 - 05.2006
High School Diploma - undefined
Carmel Convent College
07.2002 - 05.2004
Master of Arts - Applied Psychology
IGNOU
04.2001 -
Skills
Effective managerial techniquesProcurement ProcessTrade managementVendor procurementDG Cargo Handling
Accomplishments
- IATA Certified.
- Silver Sparks Award Q4 2023 (Ceva Logistics)
- Trade lane growth over 150% in the year 2021 (Hellmann Worldwide Logistics)
- Budget exceeded for the year 2021 on both Volume & Gross Profit. (Hellmann Worldwide Logistics)
- Driven & simplified procurement process with maximum interaction with sales & trust building. (APL Logisitcs/Super User Pricing Software )
- Global Tenders Won in 2023/24 for Tesla/ Reckitt Benkiser/ Levi's/ Mohawk / Ansell /Denso Claas/ Givaudan /Woco Automotives, Hertz, Apollo tyres, Bosch, Sun Pharma, Granules India.
Software
Word-Press
GPM (Descartes)
C View (Internal Sofware Pricing )
Timeline
Trade Lane Manager Procurement
Ceva Logistics
11.2022 - Current
Trade Lane Manager Procurement
Hellmann Worldwide Logistics
06.2017 - 11.2022
Assistant Procurement Manager
APL Logistics
04.2014 - 04.2017
Sales Support Specialist
ONE LINE
01.2012 - 04.2014
MBA - Port & Shipping Managemnt
University of Petroleum & Energy Studies
08.2010 - 05.2012
Bachelor of Science - Biotechnology
Integral University
08.2007 - 05.2010
Senior Secondary School - undefined
Carmel Inter College
07.2004 - 05.2006
High School Diploma - undefined
Carmel Convent College
07.2002 - 05.2004
Master of Arts - Applied Psychology
IGNOU
04.2001 -