KRISHNAN SRIDHARAN
Delivering Value & Creating Impact
Summary
Experienced consultant with over a decade of expertise specializing in Digital Transformations and Process Improvement Initiatives. Known for successfully delivering tailored solutions within the Insurance sectors. Proficient in effective communication and conducting in-depth analyses of business practices. Proactive in staying abreast of industry trends and client strategic initiatives, enabling towards drive organizational growth. Skilled in managing cross-functional teams and fostering collaboration in multicultural settings to enhance operational efficiency and add substantial value to the organization.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Business Analyst Manager
HSBC Life
5 2024 - Current
- Work closely with Business teams to execute Product Roadmap that delivers the Business OKRs.
- Facilitated workshops for stakeholders to gather requirements, establish priorities, and define project scopes effectively.
- Collaborate with cross-functional teams to remove impediments and blockers and oversee end to end implementation
- Mentored other analysts, providing guidance and fostering a culture of continuous learning.
Health Solution Manager
HSBC Life
06.2022 - 04.2024
- Develop product roadmap and prioritizing tasks based on business value, feasibility, and available skillsets.
- Keep abreast of CMS and product changes to ensure project remains complaint to regulatory needs.
- Work with technical architects to improve technical stacks
- Participate in workshops to identify necessary customizations
- Host product forums to address analytics and performance insights
- Conduct comparative market analysis to understand and position various products in market
- Facilitated regular status updates with key stakeholders to maintain alignment on objectives and progress tracking throughout projects'' lifecycles.
- Developed detailed project plans outlining scope, goals, deliverables, required resources, budgetary projections, and timelines to ensure smooth execution process.
- Led cross-functional teams of design, development, and implementation of customized technology solutions.
Senior Business Analyst (Contract)
HSBC Life
06.2021 - 05.2022
- Worked closely with business to strategies the product roadmap.
- Collaborated with customers to create business needs, conduct cost-benefit analyses, document requirements, and coordinate with downstream teams.
- Identified operational issues and proposing solutions to ensure seamless integration between systems.
- Managed E2E product delivery by coordinating with Business, IT, Risks, Management, Finance, Marketing, Product, Actuarial, UW teams
Senior Business Analyst (Contract)
MANULIFE
07.2018 - 06.2021
- Managed product development in fast-paced, agile environment and coordinating simultaneous release efforts across multiple product lines
- Collaborated with distributed engineering teams to ensure seamless rollout of product features
- Managed and contributed to project management and delivery in alignment with cost, timeline, and commitments
- Rally cross-functional teams, such as Architecture, Legal & Compliance, IT, Training, Underwriting, and Distribution, behind a unified product vision
- Contributed to change management practices and adoption programs to enable real business benefit realization
Consultant (Contract)
AXA
07.2016 - 07.2018
- Represented project team for Initiatives for Lean & RPA projects, supporting with strong Business Case and thorough understanding of the Business Process
- Facilitated workshops, worked with process owners/SMEs and technology teams to analyses and assess automation feasibility and Lean Opportunity, as well as documenting business requirements, processes and work instructions
- Managed and Implemented 4 Robotic Process Automation & 2 Lean projects for Life Claims and Policy Servicing team and thus driving benefits
- Worked on strategy planning and steering comity reports on base-lining Benefit Estimation for all major projects under Business Transformation Office, through Capacity Management Modelling
- Managed Change Management process for projects and handled training activities across organization for all stakeholders including customers, distributors, agents & brokers
Application Developer
INTERNATIONAL BUSINESS MACHINES (IBM)
07.2011 - 07.2014
- Designed new database Structure (Table, Sequence, and Trigger)
- Developed PL/SQL scripts in accordance with the necessary Business rules
- Worked extensively on backend Programming (Functions, Procedures, Packages, Database Triggers)
- Involved in complete project development lifecycle
- Created Business Requirement Document, analyzed the business requirements to understand the business needs
- Created Use Case specifications, Business Flow diagrams, Sequence diagrams and Activity diagram using Visio
Education
MBA -
SKK GSB And HKUST Partnership Program
04.2001 -
Master of Software Engineering (Part-Time) - Specialized in Software Management practices and Software Testing
MANIPAL UNIVERSITY
India2013
Bachelor of Technology in Computer Science Engineering -
AMRITA VISHWA VIDYAPEETHAM
2011
Certification
Secured a patent pertaining to “Multi Secured Dropping of Spoofed Packets at the Gateway for Unauthorized Networks”. The patent number “1855/CHE/2010”
Timeline
Health Solution Manager
HSBC Life
06.2022 - 04.2024
Senior Business Analyst (Contract)
HSBC Life
06.2021 - 05.2022
Senior Business Analyst (Contract)
MANULIFE
07.2018 - 06.2021
Consultant (Contract)
AXA
07.2016 - 07.2018
Application Developer
INTERNATIONAL BUSINESS MACHINES (IBM)
07.2011 - 07.2014
MBA -
SKK GSB And HKUST Partnership Program
04.2001 -
Business Analyst Manager
HSBC Life
5 2024 - Current
Master of Software Engineering (Part-Time) - Specialized in Software Management practices and Software Testing
MANIPAL UNIVERSITY
Bachelor of Technology in Computer Science Engineering -
AMRITA VISHWA VIDYAPEETHAM
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