Kris MA Shing Tim
Summary
Dynamic professional with a proven track record at HKJC, recognized for exceptional customer service and sales performance. Proficient in Microsoft Office and fluent in English, Chinese, and Spanish, I excel in team collaboration and problem-solving, consistently enhancing client experiences and driving business success.
Overview
3
3
years of professional experience
Work History
Receptionist
LS Spa&Massage
01.2024 - Current
- Assisted clients with check-in and checkout processes to enhance their experience.
- Maintained cleanliness and organization of the reception area throughout the day.
- Collaborated with therapists to coordinate client needs and service availability seamlessly.
Part-time Branch Service Associate
HKJC
03.2023 - Current
- Developed a deep understanding of the industry, competitors, and market trends to inform sales strategies.
- Assisted customers with product selection, orders, and returns.
- Achievements: HKJC S2425 Retail & Telebet Model Staff – Recognized for outstanding performance in customer service and sales.
Education
Bachelor of Arts (Hons) - Philosophy
Lingnan University
08-2025
Completed Hong Kong Diploma of Secondary Education -
Wah Yan College, Kowloon
01.2019
Skills
- Language proficiency: English, Chinese, Spanish
- Microsoft Office suite: Word, Excel, PowerPoint, Publisher, Access
- Customer service excellence
- Team collaboration and support
Hobbies and Interests
- Playing football
- Swimming
- Reading
Languages
Proficient in written and spoken communication., Native Cantonese, fluent in Putonghua., Elementary level.
Extracurricular Activities
Public Relations Officer, 17th Philosophy Society, Lingnan University, 03/21, 02/22, Planned and organized society activities, including the annual Orientation Camp and President’s Cup.
Name In Native Language
馬成添
Timeline
Receptionist
LS Spa&Massage
01.2024 - Current
Part-time Branch Service Associate
HKJC
03.2023 - Current
Bachelor of Arts (Hons) - Philosophy
Lingnan University
Completed Hong Kong Diploma of Secondary Education -
Wah Yan College, Kowloon
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