Ko Chun Hei Jason
Client Consultant
Hong Kong
Summary
As a Bachelor of Fashion and Textiles graduate, I bring expertise in retail and marketing to make a valuable contribution to a dynamic team. My focus on consumer behavior analysis and brand management drives me to develop impactful marketing strategies that enhance brand presence and drive customer engagement.
Overview
6
6
years of professional experience
4047
4047
years of post-secondary education
3
3
Languages
Work History
Retail Assistant
Audemars Piguet
12.2024 - 04.2025
- Focus on delivering highest levels of customer service to all clientele of the after sales associate or as needed.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Collaborated with team members to achieve monthly sales targets and objectives.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Receiving and storing inventory in a stockroom. Ensuring products are safely packaged and properly distributed.
Part-Time Sales Assistant
Jimmy Choo
08.2022 - 12.2024
- Provided personalized luxury styling advice, enhancing customer experience
- Maintained a high level of customer engagement in a fast-paced, high-end retail environment, contributing to brand loyalty
- Managed detailed stock checks and optimized inventory, ensuring timely restocking of key products
Marketing Intern
Momoc Real People SL
06.2024 - 07.2024
- Developed content strategies for Pinterest, leveraging visual storytelling to increase brand engagement
- Conducted influencer research and AI-driven content creation, leading to the successful launch of a new blog series
- Analyzed marketing data and provided actionable insights that improved social media performance metrics
Information Technology Operator
Ping An OneConnect Bank (Hong Kong) Limited
06.2021 - 01.2022
- Provided technical support to end-users, resolving hardware and software issues to minimize downtime
- Managed the company's computer systems, ensuring network stability and data security with zero breaches during my tenure
Banquet Server
Regal Kowloon Hotel
11.2018 - 02.2020
- Delivered exceptional customer service during high-volume events, maintaining a professional and friendly demeanour
- Assisted in event setup and maintained dining environments, ensuring a seamless experience for guests
Education
Bachelor of Fashion and Textiles - Retail & Marketing
The Hong Kong Polytechnic University
Hong Kong, Hong Kong08-2024
Associate in Business - Marketing
Hong Kong Community College
Hong Kong, Hong KongSkills
Customer service
Timeline
Retail Assistant
Audemars Piguet
12.2024 - 04.2025
Marketing Intern
Momoc Real People SL
06.2024 - 07.2024
Part-Time Sales Assistant
Jimmy Choo
08.2022 - 12.2024
Information Technology Operator
Ping An OneConnect Bank (Hong Kong) Limited
06.2021 - 01.2022
Banquet Server
Regal Kowloon Hotel
11.2018 - 02.2020
Bachelor of Fashion and Textiles - Retail & Marketing
The Hong Kong Polytechnic University
Associate in Business - Marketing
Hong Kong Community College
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