Ki Yan Poon
Markham,ON
Summary
- Passionate about utilizing music as a therapeutic tool to enhance psychosocial and spiritual health.
- Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Caring professional prepared to deliver case management and client advocacy.
- Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
- Outstanding team player with unique creativity and collaborative skills demonstrated in drama club participation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Music Performance in Retirement House (Volunteer)
Shepherd Village
09.2023 - Current
- Weekly visits.
- Singing and playing instruments for seniors either as a group or individually.
- Visiting individuals and inquiring about their well-being, demonstrating genuine concern for their current situation.
Music Performance in Hospice (Volunteer)
Yee Hong
08.2023 - Current
- Weekly visits.
- Singing and playing instruments for seniors either as a group or individually.
- Visiting elderly individuals and inquiring about their well-being, demonstrating genuine concern for their current situation.
- Playing music during the "farewell" to connect with the relatives of the deceased.
Music Performance in Nursing Home (Volunteer)
Yee Hong
06.2023 - Current
- Weekly visits.
- Singing and playing instruments for seniors either as a group or individually.
- Visiting elderly individuals and inquiring about their well-being, demonstrating genuine concern for their current situation.
- Plan music program for residents.
- Improved resident satisfaction by developing and implementing person-centered care plans.
- Discuss with residents' relatives to inquire their situation.
- Write the observation record to activation workers.
- Assist music therapist to hold activities
Guitar/Ukulele Teacher
Freelancer
05.2013 - Current
- Organized special events, school concerts, music competitions, and music examinations to facilitate the development and enhancement of students' musical skills.
- Provided support and motivation to students, encouraging them to achieve higher or excellent academic performance in alignment with their passion and vision for music development.
- Maintained ongoing development of students' skills and knowledge by continually evaluating and adjusting teaching strategies.
- Assisted students in recognizing the beauty of arts and various forms of artistic expression through instructional and immersive techniques.
- Engaged in communication with parents to discuss students' progress and development, as well as to resolve conflicting educational priorities.
Music Instructor
105 Gibson Centre
11.2023 - 12.2023
- Collaborate with young adults with special education needs, such as autism and Down syndrome.
- Compose a song for their performance.
- Plan a program to facilitate relaxation for them.
- Conduct rehearsals for the performance.
- Follow up on their progress.
Warehouse and Order Fulfilment Associate
WJT
06.2022 - 06.2023
- Handled order picking and fulfillment, as well as shipping and receiving.
- Conducted roll converting and sheet substrate cut-to-size according to orders.
- Managed inventory control and maintained a neat and tidy warehouse.
Sales Representative
WIRELESS DNA
04.2022 - 05.2022
- Established, developed, and maintained warm and affiliative relationships with potential and existing customers through active listening and being honest and open to their needs.
- Conducted needs assessments by asking client-focused questions to understand potential and existing customers' needs or problems.
- Promoted and sold telecommunication services/products by providing expertise on services/products' features to existing and prospective customers, customized to their needs or problems.
- Accurately depicted the purchasing process to help customers make informed decisions on their behalf.
Business Development Officer
Intelligent Design Technology Limited
09.2021 - 01.2022
- Collected user feedback through the application of various evaluation tools.
- Developed and delivered progress reports, proposals, required documentation, and presentations using Microsoft Office, Excel, PowerPoint, and relevant software.
- Designed and executed marketing campaigns to promote products and services, leveraging collaborative team efforts.
Ambassador, Guest Services
Worldwide Cruise Terminals Consortium
11.2019 - 09.2021
- Assisted tourists in resolving concerns or problems by responding to their inquiries with need-satisfaction communication skills.
- Provided travel information to tourists to meet their needs.
- Translated for taxi drivers and tourists from Mandarin to Cantonese or from English to Cantonese.
Elderly Story Book Creator (Volunteer)
The Boys’ And Girls’ Clubs Association
05.2016 - 08.2016
- Cultivated verbal and non-verbal communication skills within specific senior groups.
- Conducted face-to-face interviews with prospective seniors.
- Interviewed individual seniors to gain insight into their lived experiences and life stories through various sessions.
- Edited seniors' lived experiences into a story, creating and designing a storybook to portray the uniqueness of their perspectives on life.
Job Coach
Tung Wah Group Of Hospitals
08.2014 - 12.2014
- Work with minor learning disability and autism.
- Conducted initial assessments and delivered counseling sessions to address client history, situations, and skills.
- Trained and supported minor learning disability and autism staff regarding performance, compliance, and procedures.
- Placed individuals in jobs based on their skills, abilities, and interests.
Education
Bachelor of Arts - Music Performance
The Hong Kong Academy For Performing Arts
HONG KONG06.2021
Higher Diploma - Popular Culture And Media Studies
School of Continuing And Professional Studies CUHK
Hong Kong06.2014
Skills
- Compose Music
- Photograph
- Event Setup
- Community Engagement
- Driver's License
Certification
- Certified ABRSM Guitar, Music theory, Grade 8
Hobbies
- Singing
- Cycling
- photo taking
- Busking
Languages
Cantonese
Native language
Hobbies
- Singing
- Cycling
- Photo taking
- Busking
Timeline
Music Instructor
105 Gibson Centre
11.2023 - 12.2023
Music Performance in Retirement House (Volunteer)
Shepherd Village
09.2023 - Current
Music Performance in Hospice (Volunteer)
Yee Hong
08.2023 - Current
Music Performance in Nursing Home (Volunteer)
Yee Hong
06.2023 - Current
Warehouse and Order Fulfilment Associate
WJT
06.2022 - 06.2023
Sales Representative
WIRELESS DNA
04.2022 - 05.2022
Business Development Officer
Intelligent Design Technology Limited
09.2021 - 01.2022
Ambassador, Guest Services
Worldwide Cruise Terminals Consortium
11.2019 - 09.2021
Elderly Story Book Creator (Volunteer)
The Boys’ And Girls’ Clubs Association
05.2016 - 08.2016
Job Coach
Tung Wah Group Of Hospitals
08.2014 - 12.2014
Guitar/Ukulele Teacher
Freelancer
05.2013 - Current
Bachelor of Arts - Music Performance
The Hong Kong Academy For Performing Arts
Higher Diploma - Popular Culture And Media Studies
School of Continuing And Professional Studies CUHK
- Certified ABRSM Guitar, Music theory, Grade 8
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