Summary
Overview
Work History
Education
Skills
Timeline
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Kitty Shum

Associate Director, Communications, Proctor & Gamble
Hong Kong,Shatin

Summary

Kitty was leading Global Consumer Communications team from China since 2010. She led a team of specialists across North America, Europe and Asia region delivering consumer care services for all P&G brands. Before she was broadening to Global Consumer Communications, she has been with Greater China External Relations function from 2000. During that time, she led numerous Brand Building PR programs across the Hair Care, Personal Cleansing, Feminine Protection and Male Grooming categories. Under her leadership, the Hair Care portfolio has consistently maintained top share of voice and have consistently been the most awarded brands by leading media. She also pioneered leveraging Beauty and Grooming scale as the leader for the first pan-Asia beauty event in China. Prior to her move to External Relations, Kitty spent 9 years in the Customer Business Development organization with assignments covering both Hong Kong and Taiwan, and managing both customer teams, Marketing Strategies and Planning (MS&P).

Overview

26
26
years of professional experience
2
2
years of post-secondary education

Work History

Associate Director, Global Communications

Procter & Gamble
Global
09.2010 - 06.2017

•Global Service design, operation and management

•Crisis communication (consumer communications) design and deployment

•GCR people strategy and globe remote team management

Associate Director, Brand Communications

Procter & Gamble
Greater China
08.2007 - 08.2010

•Develop brand PR strategies and deployed brand PR plans working with brand PR partners

•Brand PR budget management

•Brand PR team leadership and be part of Global brand PR design team

•Developed annual brand crisis list and mitigation strategies /Crisis skill mastery on media training

•Active member at senior leadership committee

Senior Manager, Communications

Procter & Gamble
Beauty Care , Hong Kong & Taiwan
08.2000 - 09.2007


•Develop and execute brand PR strategies for beauty brands

•Develop brand crisis list and mitigation plans

•Develop brand PR core skills with global team for recruitment and training


Manager, Sales

Procter & Gamble
Hong Kong
08.1991 - 08.2000

•Brand building fundamentals

•Trade operation (trade fund design/ sales fundamental design/ trade terms negotiation)

•Multi-functional partnership

Education

MBA - Business Management And Financial Analytics

Hong Kong University of Science And Technology
Hong Kong
09.1997 - 10.1999

Skills

Corporate trainer on Influential Presentation and Public Speaking

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Timeline

Associate Director, Global Communications

Procter & Gamble
09.2010 - 06.2017

Associate Director, Brand Communications

Procter & Gamble
08.2007 - 08.2010

Senior Manager, Communications

Procter & Gamble
08.2000 - 09.2007

MBA - Business Management And Financial Analytics

Hong Kong University of Science And Technology
09.1997 - 10.1999

Manager, Sales

Procter & Gamble
08.1991 - 08.2000
Kitty ShumAssociate Director, Communications, Proctor & Gamble