Kitty was leading Global Consumer Communications team from China since 2010. She led a team of specialists across North America, Europe and Asia region delivering consumer care services for all P&G brands. Before she was broadening to Global Consumer Communications, she has been with Greater China External Relations function from 2000. During that time, she led numerous Brand Building PR programs across the Hair Care, Personal Cleansing, Feminine Protection and Male Grooming categories. Under her leadership, the Hair Care portfolio has consistently maintained top share of voice and have consistently been the most awarded brands by leading media. She also pioneered leveraging Beauty and Grooming scale as the leader for the first pan-Asia beauty event in China. Prior to her move to External Relations, Kitty spent 9 years in the Customer Business Development organization with assignments covering both Hong Kong and Taiwan, and managing both customer teams, Marketing Strategies and Planning (MS&P).
•Global Service design, operation and management
•Crisis communication (consumer communications) design and deployment
•GCR people strategy and globe remote team management
•Develop brand PR strategies and deployed brand PR plans working with brand PR partners
•Brand PR budget management
•Brand PR team leadership and be part of Global brand PR design team
•Developed annual brand crisis list and mitigation strategies /Crisis skill mastery on media training
•Active member at senior leadership committee
•Develop and execute brand PR strategies for beauty brands
•Develop brand crisis list and mitigation plans
•Develop brand PR core skills with global team for recruitment and training
•Brand building fundamentals
•Trade operation (trade fund design/ sales fundamental design/ trade terms negotiation)
•Multi-functional partnership
Corporate trainer on Influential Presentation and Public Speaking
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