King Yi Mak

Manage department's email account to communicate effectively with clients.

Coordinate with suppliers to manage orders, process returns, and maintain strong relations.

Process customer orders and resolve complaints efficiently to ensure high satisfaction.

Assist the finance/accounting team with order refund procedures.

Support day to day business operations

Assisted with kitchen operations

Process customer orders received via phone ,fax and email

Process customer orders received (phone,fax and email)

Arrange and coordinate driver deliveries

Plan and optimize fleet delivery routes

Handle and resolve customer complaints

Greeted customers

Managed cashier operations

Answer incoming phone call

Manage guest bookings

Handle customer complaint