Khushaldas Pujara Pooja Pui Kai
Waitress/barista/cashier
Room 70C Sha Kok Mei Village,Sai Kung ,Hong Kong
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Waitress/barista/cashier
The Francesco
Hong Kong
09.2022 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waitress/receptionist
Shahrazad Lebanese Dining Lounge & Bar
Hong Kong
06.2022 - 09.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waitress/barista/cashier
Pala
Hong Kong
08.2021 - 05.2022
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Greeted new customers, discussed specials, and took drink orders.
Sandwich Artist / Cashier
Subway
Hong Kong
04.2021 - 07.2021
- Trained team members to prepare sandwiches and other items according to instructions.
- Executed sandwich artistry duties with very low occurrence of errors.
- Greeted guests, promoted specials, and took orders.
- Kept workplace clean and organized in line with restaurant policies.
Education
Sir Ellis Kadoorie Secondary School
Tai Kok Tsui Skills
Teamwork and Collaboration
undefinedTimeline
Waitress/barista/cashier
The Francesco
09.2022 - Current
Waitress/receptionist
Shahrazad Lebanese Dining Lounge & Bar
06.2022 - 09.2023
Waitress/barista/cashier
Pala
08.2021 - 05.2022
Sandwich Artist / Cashier
Subway
04.2021 - 07.2021
Sir Ellis Kadoorie Secondary School
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