Reading
Sanna Khan
English Teacher
Summary
Passionate and dedicated professional with a proven track record in teaching and customer service roles. Demonstrated excellence in supporting NCS children and teaching as a NET, leveraging bilingual language skills. Known for nurturing nature and strong relationships with parents and students. Reliable, hardworking individual with a deep love for children and genuine passion for education. Seeking new career opportunity to continue making a positive impact in the lives of students.
Overview
8
8
years of professional experience
4
4
Languages
Work History
English Net Teacher
HKVNS Alumni Association Kindergarten KCC
11.2024 - Current
- Undertake teaching duties, develops curriculum materials and implement good teaching practices.
- Provide support for the English Panel.
- Establishes partnership with the class teachers to create fruitful learning.
- Engages in co-planning and co-teaching with the teachers and school.
- Contribute to school-based English language curriculum development and school-based professional development activities.
- Design and implemented different strategies and games to teach children English through play.
- Teach playgroup of nursery children and create games and a fun and educational environment.
Private English Tutor
Self-employed
10.2017 - 10.2024
- Provided one-on-one and group tutoring instruction for students.
- Came to all sessions with advanced knowledge of topics and plan of instruction.
- Consistently received positive teacher evaluations from students.
- Understanding of assignments to improve academic success.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Supported students with helpful study habits and exam strategies.
- Met with parents to discuss student progress and address concerns.
Currency Exchange Teller
Global Exchange
03.2022 - 10.2022
- Exchange dollars for foreign currency
- Record all transactions electronically
- Count the cash in their drawer and kept the amounts balance
- Answer questions from customers about their accounts
- Faced different customers and provided excellent customer service
- Processed customer transactions promptly, minimizing wait times.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Maintained friendly and professional customer interactions.
Customer Service & Front Desk Representative
Fitness First
02.2020 - 01.2022
- Monitored check-ins to identify delinquent accounts and collect payments.
- Referred unresolved customer issues to management for further investigation.
- Directed guests and appointments to fitness consultants to increase membership enrollments.
- Resolved customer problems and complaints.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
Part- Time English Tutor
Fun To Learn English Centre
05.2019 - 12.2019
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Mentored students in proper punctuation, spelling and sentence structure use.
- Improved students' written and verbal English skills through personalized learning programs.
- Evaluated student performance, identified improvement areas and set tasks to aid goal achievement.
- Monitored student progress and provided feedback and support.
- Implemented curriculum to enhance classes with learning-focused activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Developed innovative activities to engage young children in learning process.
- Supported students in developing self-esteem and self-confidence.
Education
Foundation Certificate - Early Childhood Care And Education
Oxfam Hong Kong
04.2001 -
High School Diploma -
Delia Memorial School
04.2001 -
Skills
- Writing Tutoring
- In-person Tutoring
- Experience in child development
- Reading Level Analysis
- Ability to maintain composure in challenging environments
- Complaint Resolution
- Creative Problem Solving
- Effective communication skills
- Strong interpersonal skills
- Cash Handling
- Strong organizational skills
Interests
Cooking
Playing Board Games
Timeline
English Net Teacher
HKVNS Alumni Association Kindergarten KCC
11.2024 - Current
Currency Exchange Teller
Global Exchange
03.2022 - 10.2022
Customer Service & Front Desk Representative
Fitness First
02.2020 - 01.2022
Part- Time English Tutor
Fun To Learn English Centre
05.2019 - 12.2019
Private English Tutor
Self-employed
10.2017 - 10.2024
Foundation Certificate - Early Childhood Care And Education
Oxfam Hong Kong
04.2001 -
High School Diploma -
Delia Memorial School
04.2001 -
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