Kenneth Tham
Corporate Real Estate Manager
Kuala Lumpur
Summary
Resourceful Manager offering history of success in coordinating and monitoring operations across various locations. Effective leader and problem-solver dedicated to streamlining operations and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Senior Manager, Regional Recharges
HSBC Malaysia
Kuala Lumpur
01.2018 - Current
- Manage ASP Corporate Service Billing Process which recharges US$1billion annually to GB/GF/DBS across ASP
- ASP Corporate Services deliver all core objectives and no over / under recovery exceeding 2%
- Lead the annual Recharges AOP across 18 markets in ASP
- Developed region specific monthly reports and dashboards that are used by major Business Units at a regional level
- Maintain trusted relationship with all Business Units through proactive management of Corporate Services Recharges queries
- Assist in regional Business Partnering meetings and produce Business Impact Analysis to facilitate strategic decision making and ensure new projects are aligned with business expectations
Manager, Operational Management
HSBC Malaysia
Kuala Lumpur
01.2017 - 12.2017
- Performs annual Risk & Control Assessment to identify risk and establish mitigating controls
- Implemented Anti Bribery & Corruptions (ABC) controls across all major processes within Corporate Real Estate (CRE) Malaysia
- Achievement of cost & headcount plan through active management of monthly financials
- Implemented the Information Architecture Project which integrated data from 5 separate systems in a Management Information Dashboard for reporting and decision making
- Coordinated efforts for CRE Malaysia during the Process & Control Audit by Group Internal Audits in 2017. CRE Malaysia achieved a "Satisfactory" control rating, with no very high or high risk finding.
Manager, Business Risk and Control Management
HSBC Electronic Data Processing Malaysia (HDPM)
Kuala Lumpur
01.2013 - 12.2016
- Pioneering team of the Global Corporate Real Estate (CRE) Business Risk & Control Management team (BRCM), which is spread across all regions
- Assist to develop CRE's Risk & Control Assessment and provide training to all ASP markets
- Perform annual Risk & Control Assessment (RCA) to identify risk and establish mitigating controls for all 5 GSC entities in ASP
- Assist in RCA Reviews for all major markets in ASP
- Assist in On-site RCA Reviews at India and Hong Kong
IT Quality Manager
HSBC Electronic Data Processing Malaysia (HDPM)
Kuala Lumpur
12.2009 - 12.2012
- Annual IT Budget Planning for all Global Service Centers (GSC) in Asia Pacific, circa US$ 40m. Budget planning covers cost of desktop/laptop refresh, server procurement and installation, communication network, etc
- Monthly monitoring and reporting of IT budget for all 5 GSC entities in ASP
- Manage IT assets (hardware & software) centrally via an in-house developed barcode application for all GSC entities in ASP
- Process Standardization and improvement for IT Quality team spread across 7 remote locations in ASP
IT Manager
Sportathlon Malaysia (Fitness First)
Kuala Lumpur
09.2007 - 11.2009
- Supervising daily operations of network and server infrastructure for Head Office and 12 branches across Malaysia
- Aligning IT infrastructure with current and future business requirements and goals
- Managing IT budgets, forecast, handling cash flow and enforcing cost-effectiveness
- Evaluating risk, developing network recovery and backup processes
- Assessing and purchasing new and replacement hardware
- Testing, troubleshooting and adjusting information systems to operate effectively
- Implementing security of the network, data and its storage and communication systems
Various IT Positions
Sunway Group
Petaling Jaya
2001.May - 2007.Aug
- Senior Executive - IT for SILK Highway Mar 2005 - Aug 2007 (2 years 6 months)
- Tech Support Executive - ABS Altech Business Systems Sep 2002 - Jan 2005 (2 years 5 months)
- Field Engineer - Commezlink May 2001 - Sep 2002 (1 year 5 months)
Education
MBA - Management
Paris Graduate School of Management (PGSM)
Paris, France 03.2002 - 06.2004
Higher Diploma in Computer Science - Computer Science
Asia Pacific University of Technology & Innovation
Malaysia 06.1997 - 05.1999
Skills
Strategic planning
undefinedCertification
CoreNet Global - Qualified Professional of Corporate Real Estate (QPCR)
Timeline
CoreNet Global - Qualified Professional of Corporate Real Estate (QPCR)
12-2021
Senior Manager, Regional Recharges
HSBC Malaysia
01.2018 - Current
Manager, Operational Management
HSBC Malaysia
01.2017 - 12.2017
Manager, Business Risk and Control Management
HSBC Electronic Data Processing Malaysia (HDPM)
01.2013 - 12.2016
IT Quality Manager
HSBC Electronic Data Processing Malaysia (HDPM)
12.2009 - 12.2012
IT Manager
Sportathlon Malaysia (Fitness First)
09.2007 - 11.2009
MBA - Management
Paris Graduate School of Management (PGSM)
03.2002 - 06.2004
Various IT Positions
Sunway Group
2001.May - 2007.Aug
Higher Diploma in Computer Science - Computer Science
Asia Pacific University of Technology & Innovation
06.1997 - 05.1999
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