KENNETH CHAN TAK CHAN
Senior Sales Associate
Flat E 9/F Tower 20 Providence Bay 5 Fu Chun Road Taipo
Summary
High-achieving Senior Sales Associate successful at consistently meeting or exceeding sales targets. Personable and persuasive with exceptional sales prowess and effective communication skills. Assesses customer needs and delivers individualized recommendations to foster satisfaction.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
Senior Sales Associate
VALENTINO HK LIMITED
05.2022 - 04.2023
- Achieved sales target and personal KPIs
- Responsible for product sharing
- Creating catalogue on new launching for clients
Supervisor (Second in-charge)
FURLA HK LIMITED
03.2022 - 04.2023
- Manage store operation: leader of CRM and training;
- Created CRM team on client telling and building client relationship
- Providing ideas on business strategy to increase market share
- Researching on product information
- Creating catalogue on new launching for clients
Senior Sales Associate
COACH HK LTD.
03.2021 - 03.2022
- Achieved sales target and personal KPI
- Also a team member of training team and Client telling team:
- For training team: to provide in-store product training (product story behind, craftsmanship), service attitude training
- For client telling team: keep relationship with clients (celebrating clients birthday or special day like anniversary; bringing new idea to in-store events; create different in-store animation (textile styling, product care sharing, mix and match with life-style)
- By using different ways (client list, digital platform) to grow our daily business
Personal Assistant
FOUNTAIN CROWN LIMITED
08.2020 - 01.2021
- Company Overview: (Temporarily)
- Mainly maintain my boss's office and home design (Furniture arrangement, spacing design)
- (Temporarily)
Personal Shopper
FENDI HK LTD.
04.2020 - 08.2020
- This is the first position created in Hong Kong Market in FENDI
- Main duty promotes the brand (High-end products) to new client
- To build highend client group and goes into the FENDI world
Personal Shopper
LOUIS VUITTON HK LTD.
03.2011 - 02.2020
- Promoted from Expert Advisor of Exotic leather to Personal Shopper in 2018
- The first position created in Hong Kong
- Main duty was being a bridge between the brand and my own client base, enhance their shopping experience, be their style advisor
- Promoting Vuitton high-end category
- Involve my client's personal lifestyle and social events to build a strong relationship emotionally
- Being an expert to assist the whole Hong Kong team members
- Build and create my team to support the all events and clients
- Expert on Exotic category, being a trainer on sharing knowledge and skill on croc bag
- Organize Client-telling and Exotic workshops
- Sharing technique and skills with team members from our zone
- (Hong Kong team and Tai Wan team)
- Attending retail seminar to share and report my work to other countries
- Presentation in global regional meeting as well
Sales Associate
INITIAL FASHION Co., Ltd.
03.2009 - 02.2011
Sales Associate
F.C.U.K. - I.T. Company
01.2008 - 08.2009
Education
HONG KONG COLLEGE OF TECHNOLOGY
01.2004 - 01.2005
Skills
Product knowledge
Sales planning
CRM proficiency
Sales presentations
Personal Information
Date of Birth: 08/01/87
Availability
Anytime
Expected Salary
Negotiable
Timeline
Senior Sales Associate
VALENTINO HK LIMITED
05.2022 - 04.2023
Supervisor (Second in-charge)
FURLA HK LIMITED
03.2022 - 04.2023
Senior Sales Associate
COACH HK LTD.
03.2021 - 03.2022
Personal Assistant
FOUNTAIN CROWN LIMITED
08.2020 - 01.2021
Personal Shopper
FENDI HK LTD.
04.2020 - 08.2020
Personal Shopper
LOUIS VUITTON HK LTD.
03.2011 - 02.2020
Sales Associate
INITIAL FASHION Co., Ltd.
03.2009 - 02.2011
Sales Associate
F.C.U.K. - I.T. Company
01.2008 - 08.2009
HONG KONG COLLEGE OF TECHNOLOGY
01.2004 - 01.2005
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