Kenn Dalisay
Banjo East Tanauan City Batangas
Summary
I am Filipino Virtual Assistant to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Facebook Media Buyer
BM E-COM LTD
07.2022 - 12.2022
- Managed end-to-end Facebook advertising campaigns, including campaign setup, budget allocation, ad creation, targeting, and optimization.
- Implemented A/B testing methodologies to test ad creatives, copy variations, targeting options, and bidding strategies, resulting in improved campaign performance and higher engagement rates.
- Maintained strong client relationships, communicated campaign updates, and provided regular performance reports to ensure client satisfaction and identify opportunities for growth.
- Assist in day-to-day operations & provide analytical support to my client.
- Other Ad hoc and needed tasks.
Ecommerce Virtual Assistance
Different Business Owners
02.2020 - 11.2021
- Developed and executed marketing campaigns to increase online sales and customer engagement.
- Created clear, precise and properly detailed product and service information on company website.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Utilized software to automate customer communication and order fulfillment.
- Utilized analytic tools to optimize product listings and improve customer experience.
- Monitored and evaluated sales performance to make informed decisions and improve results.
- Organized, sorted, and checked input data against original documents.
- Completed data entry tasks with accuracy and efficiency.
- Created spreadsheets for more efficient recordkeeping.
- Managed and organized documents for data entry tasks.
Education
Bachelor of Science - Computer Engineering
Batangas State University
Alangilan Batangas City Philippines12.2020
Skills
- Facebook Marketing
- Facebook Platform
- Facebook Marketplace
- Facebook Ads Creation
- Administrative Support
- Customer Service
- Computer Proficiency
- Problem-Solving Ability
- Technical Support
- Shipping Management
- Vendor Engagement
- Work Orders
- Administrative Oversight
- Google Spreadsheets
- Customer Accounts Management
- Data Input
- Inventory Tracking Software
Timeline
Facebook Media Buyer
BM E-COM LTD
07.2022 - 12.2022
Ecommerce Virtual Assistance
Different Business Owners
02.2020 - 11.2021
Bachelor of Science - Computer Engineering
Batangas State University
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