KEN TSANG
PLUMBER, ELECTRICIAN, BUSINESS DEVELOPMENT
Hong Kong
Summary
Highly ambitious Supplier Business Management professional with a strong background in sales, marketing, and advertising. Skilled in market analysis, forecasting, and client needs assessments. Demonstrated expertise in identifying and capitalizing on business opportunities to drive revenue growth. Proven track record of developing and maintaining strong relationships with key stakeholders. Results-oriented individual with a passion for delivering exceptional customer service and exceeding sales targets.
Overview
22
22
years of professional experience
Work History
DESIGNER, PLUMBER, ELECTRICIAN
HYATT SMART ENGINEERING COMPANY
12.2019 - Current
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Analyzed user behavior and feedback to optimize design and user experience.
- Streamlined design processes, resulting in increased efficiency and faster project completion times.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Repaired plumbing systems, components, and equipment.
- Installed and wired electrical transformers, service panels, and circuit breakers.
Supplier Business Manager
Arrow Asia Pac. Ltd.
01.2016 - 06.2018
- Managed $250M marketing budget and associated market P&L to develop and execute marketing strategies, budgets, and sales plans for lighting business segments.
- Manage business and supplier relationship.
- Drive regional programs with supplier eg. New product launch, regional incentives, seminars and exhibition.
- Drive business to achieve sales and profit targets and profitable growth by leveraging regional and local resources.
- Analyzed business developments and monitored market trends.
- Developed comprehensive reports on inventory levels, enabling better decision-making for replenishment needs.
Business Development Manager
Arrow Asia Pac. Ltd.
05.2011 - 12.2015
- Business Development for LED lighting / smart lighting products.
- Develop new suppliers of LED lighting related products.
- Develop new customer base, product promotion and sales services.
- Strong knowledge in LED components, optical products, LED drivers, smarting lighting control hardware and system and thermal management.
- Created reports and presentations detailing business development activities.
- Generated new business with marketing initiatives and strategic plans.
Marketing Manager
Protech Century Ltd.
06.2010 - 03.2011
- Developed creative sales tools, including presentations, trend reports, kitted assets, and product data sheets.
- Prepared and gave presentations to clients and other project stakeholders.
- Drive the LED business of Sharp, Everlight and Toshiba LED and drivers in LED lighting application.
- Developed and implemented campaigns for email, online advertising, search engines and direct mail.
Assistant Sales Manager
Edal Electronics Co. Ltd.
03.2004 - 06.2010
- Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
- Built strong client relationships and provided high value-adding services.
- The key driver for demand creation in semiconductors components business. Work with FAE and marketing team to provide driver solution.
- After-sales services including shipment, technical advice, payment and failure complaint.
Assistant Electronic Engineer
Latitude Ltd.
08.2003 - 02.2004
- Created and built a GPS receiver which display position information and sports information in both software and hardware aspects.
- Developed a compass watch by using digital magnetic sensors and MCU and displaying as traditional compass by the hands of watch.
Education
Certificate in Plumbing Services (Hong Kong)
Vocational Training Council
HONGKONG 04.2001 -
Some College (No Degree) - Diploma in Plumbing Engineering
Vocational Training Council
HONGKONG 09.2021 - 10.2023
BEng - Electronics and Communications Engineering
The University of Hong Kong
HONGKONG 09.2000 - 07.2003
Form 1. to Form 7. - Science
Sing Yin Secondary School
HONGKONG 09.1993 - 07.2000
Skills
Workflow Implementation
Strategic Business Development
Experienced in 3D Modeling with SketchUp
Residential Plumbing
Drainage System Maintenance
Residential Electrical Setup
Timeline
Some College (No Degree) - Diploma in Plumbing Engineering
Vocational Training Council
09.2021 - 10.2023
DESIGNER, PLUMBER, ELECTRICIAN
HYATT SMART ENGINEERING COMPANY
12.2019 - Current
Supplier Business Manager
Arrow Asia Pac. Ltd.
01.2016 - 06.2018
Business Development Manager
Arrow Asia Pac. Ltd.
05.2011 - 12.2015
Marketing Manager
Protech Century Ltd.
06.2010 - 03.2011
Assistant Sales Manager
Edal Electronics Co. Ltd.
03.2004 - 06.2010
Assistant Electronic Engineer
Latitude Ltd.
08.2003 - 02.2004
Certificate in Plumbing Services (Hong Kong)
Vocational Training Council
04.2001 -
BEng - Electronics and Communications Engineering
The University of Hong Kong
09.2000 - 07.2003
Form 1. to Form 7. - Science
Sing Yin Secondary School
09.1993 - 07.2000
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