Kelvin Yao
Marketing
Hong Kong
Summary
Dynamic sales professional with a proven track record at Icreate Marketing, excelling in product demonstrations and customer engagement. Skilled in social media strategy and sales management, I effectively identified client needs and delivered tailored solutions, enhancing customer satisfaction and driving sales growth. Strong relationship-building abilities complement my expertise in market trends.
Overview
3
3
years of professional experience
Work History
Sales Promoter
Icreate Marketing
03.2025 - Current
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Recommended specific product options to meet customer needs.
- Identified interest in customers by explaining products and services and initiating conversations.
- Performed market research to stay up-to-date with current market trends.
Insurance Agent
AXA Hong Kong
08.2022 - 07.2025
- Maintained high standards of customer service by building relationships with clients.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Education
BBA - Marketing
City University of Hong Kong
Kowloon Tong06-2026
BBA - Marketing
Hong Kong Community College
Yau Ma Tei, Hong Kong06-2023
Skills
Social media strategy
Timeline
Sales Promoter
Icreate Marketing
03.2025 - Current
Insurance Agent
AXA Hong Kong
08.2022 - 07.2025
BBA - Marketing
City University of Hong Kong
BBA - Marketing
Hong Kong Community College