Kelvin Wong
Support Engineer - Smart Maintenance Office
Hong Kong
Summary
Diligent Automation Engineer with solid background in technical support and problem-solving. Successfully resolved complex issues and improved system performance. Demonstrated analytical skills and effective communication to ensure user satisfaction.
Overview
4
4
years of professional experience
Work History
Support Engineer - Smart Maintenance Office
MTR Corporation
07.2023 - Current
- Designed and managed implementation of Smart Initiatives for rolling stock maintenance
- Conducted holistic reviews on existing maintenance workflow and identified areas for enhancement through Robotics and Process Automations
- Collaborated with internal customers and contractors to ensure seamless system operations
Graudate Engineer
MTR Corporation
07.2021 - 07.2023
- Engaged in corporate trainee program to learn from different positions in various departments of the company
- Familiarized with various cross department workflows and their duties
Education
Bachelor of Engineering - Electrical Engineering
The University of Hong Kong
04.2001 -
Skills
Project coordination
Timeline
Support Engineer - Smart Maintenance Office
MTR Corporation
07.2023 - Current
Graudate Engineer
MTR Corporation
07.2021 - 07.2023
Bachelor of Engineering - Electrical Engineering
The University of Hong Kong
04.2001 -
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