Results-driven sales professional with expertise in product knowledge, customer relationship management, and sales forecasting. Proven ability to develop successful marketing strategies and enhance customer satisfaction.
Overview
15
15
years of professional experience
Work History
SENIOR SHOP SALES
CASETIFY
Hong Kong
11.2020 - 07.2025
Introduce different categories to customers, product functions and features, strengthen product information, and make customers trust our products
Developed and implemented successful marketing strategies to drive customer footfall and increase revenue.
Fostered positive relationships with clients and resolved customer complaints in a timely and satisfactory manner.
Specialist
APPLE
Hong Kong
08.2017 - 04.2020
Provide distinctive choices for different guest needs, provide high-quality services, establish good relationships with guests, and contribute to the community
Provided expert technical support to clients, resolving complex issues and ensuring high customer satisfaction.
SHOP SALES
TISSOT
Hong Kong
03.2014 - 10.2018
Demonstrated exceptional customer service skills by assisting and satisfying customers' needs and inquiries.
Consistently met and exceeded sales targets by effectively promoting products and closing sales.
Implemented effective visual merchandising techniques to attract and engage customers in store.
Senior Sales Consultant
BROADWAY PHOTO SUPPLY LTD. MONG KONG
Hong Kong
03.2010 - 02.2014
It mainly introduces suitable products to customers, and also provides after-sales
service to customers. There will also be owners involved in the company's business.
Over 4 years of experience as a Senior Sales Consultant, consistently exceeding
sales targets.