Ka Yin Luk

Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions. Conscientious Customer Service Officer with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ability to work in a multi-cultural environment through regularly working with colleagues and customers from different countries.