Kayden Chi Hin Li
KYC Analyst
Yuen Long
Overview
8
8
years of professional experience
11
11
years of post-secondary education
3
3
Languages
Work History
KYC Analyst
UBS AG, Investment Bank
10.2024 - Current
- Supported KYC processes for prospective and existing customers.
- Ensured compliance with regulatory requirements by conducting thorough customer due diligence checks.
- Collaborated with cross-functional teams to ensure alignment of KYC processes across the organization.
- Conducted name screening for the individuals and entities to identify the potential risks related to money laundering, terrorist financing and other financial crimes
- Offered internal support for audit, compliance and reporting activities.
Operation Officer (Merchant Business Division)
Bank of China (Hong Kong) Limited
01.2021 - Current
- Leveraged advanced communication, problem solving and professional knowledge skills as call center representative for merchant business division.
- Deal with the enquiries which are about the trouble transactions from the merchant.
- Data analysis for the business (e.g. account opening, hotline, trouble transaction) in each month by using excel and investigate the reason for the difference between current and last month.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
Administrative assistant
Cheuk Ka Construction Limited
05.2020 - 07.2020
- Company Overview: Hong Kong
- Providing administrative and clerical support to our project teams, including, but not limited to, daily operational duties, data processing and document filing.
- Coordinate for office equipment repair and maintenance.
- Hong Kong
Waiter
Ying Restaurant
10.2017 - 11.2017
- Company Overview: Australia
- Answer incoming telephone calls for take away, take down messages and gave information.
- Arrange tables for customers and provide guests with excellent services.
- General customer services including responding the enquires of customers and solving their complaints and questions.
- Australia
Education
Bachelor of Commerce (Hons) - Finance & Economics
The University of Western Australia
01.2017 - 01.2019
Diploma of Commerce - undefined
Taylor College
01.2016 - 01.2017
A-Level Secondary School - undefined
Kingsley School Bideford
01.2014 - 01.2016
Secondary School - undefined
Queen Elizabeth School Old's Students Association Secondary School (QESOSASS)
01.2008 - 01.2014
Skills
- Effective correspondence management
- Analytical problem-solving
- Effective interpersonal communication
- Customer service proficiency
- Proficient in Microsoft Word, Excel, and PowerPoint
Timeline
KYC Analyst
UBS AG, Investment Bank
10.2024 - Current
Operation Officer (Merchant Business Division)
Bank of China (Hong Kong) Limited
01.2021 - Current
Administrative assistant
Cheuk Ka Construction Limited
05.2020 - 07.2020
Waiter
Ying Restaurant
10.2017 - 11.2017
Bachelor of Commerce (Hons) - Finance & Economics
The University of Western Australia
01.2017 - 01.2019
Diploma of Commerce - undefined
Taylor College
01.2016 - 01.2017
A-Level Secondary School - undefined
Kingsley School Bideford
01.2014 - 01.2016
Secondary School - undefined
Queen Elizabeth School Old's Students Association Secondary School (QESOSASS)
01.2008 - 01.2014
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