KAY YEUNG

Reporting directly to the Managing Director and serving as a member of the Management team.

Strategic HR Leadership

• Partner with the Managing Director and leadership team to shape people strategies that support business growth and transformation.
• Lead organisational design, workforce planning, succession management, compensation review, and HR governance.
• Transformed the HR function into a strategic business partner, supporting organisational restructuring and operational excellence.
• Enhanced workforce capability using succession planning strategies that led to a 10% growth in headcount.

HR Team Transformation & Leadership

• Built and led a high-performing, commercially focused HR team with strong service standards, accountability, and business partnering capabilities.
• Developed team capability through coaching, mentoring, and a culture of continuous improvement.
• Elevated the reputation of the HR function internally and externally, leading to industry recognition with Best HR Team and Best HR Professional awards.

Talent Acquisition, Employer Branding & Employee Engagement

• Lead talent acquisition, employer branding, and employee engagement strategies to strengthen organisational capability and employee experience.
• Enhanced employer value proposition, talent attraction, staff wellness, and engagement through targeted communication and recognition initiatives.
• Implemented innovative recruitment approaches to attract operational, technical, and leadership talent.

Learning & Development

• Drive talent management, leadership development, and succession planning initiatives across the organisation.
• Introduced leadership programmes for high-potential employees and future leaders.
• Established the Inspector Trainee Programme and restructured the Driving Instructor Team through competency-based training and governance.

Safety Governance

• Lead the enhancement of safety governance, compliance, and organisational safety culture.
• Repositioned the Safety Department as a strategic governance function.
• Established a centralised Document Control Centre and implemented an integrated Safety Management System to strengthen accountability and risk management.

Administration & Facilities Management

• Oversee corporate administration, facilities management, workplace governance, and employee wellbeing initiatives.
• Enhanced workplace facilities and employee experience through major engagement programmes, including the Hong Kong Tramways 120th Anniversary celebrations and the “Ding Ding Go Team” wellness initiative.

Sustainability, CSR & Corporate Communications

• Lead sustainability, CSR, and internal communications strategies.
• Drive sustainability initiatives, CSR reporting, stakeholder engagement, and employee communications.
• Strengthened organisational transparency, employee engagement, and environmental awareness through targeted programmes and governance enhancements.

Stakeholder Relations & Public Affairs

• Serve as the primary liaison for unions, government bodies, industry associations, and key external stakeholders.
• Maintain constructive industrial relations and represent the company within transportation, logistics, and professional networks.
• Foster strategic partnerships with government officials, Legislative Council and Election Committee stakeholders, industry peers, and community organisations.
• Actively mentor university students and emerging professionals, supporting future talent development.

Private equity-owned multinational aviation supply chain and engineering services organisation operating across Asia Pacific, Europe and North America.

Key Achievements:

• Established and led a global HR organisation supporting 15 international locations.
• Played a key role during post-acquisition transformation under Permira ownership.
• Redesigned organisation structure into six strategic business divisions.
• Established Centres of Excellence covering Talent Management, Compensation & Benefits, HR Operations and Employee Engagement.
• Implemented global HRIS and employee self-service platforms.
• Improved employee engagement scores by approximately 10%.
• Achieved approximately 15% workforce growth during transformation.
• Enhanced employer branding and global talent acquisition capability.
• Private equity-owned multinational aviation supply chain and engineering services organisation operating across Asia Pacific, Europe and North America.
• Key Achievements

• HR Business Partner for Hong Kong and Taiwan.
• Managed workforce planning, employee relations and business partnering.
• Developed employee handbooks and people policies.
• Led COVID-19 people-related response initiatives.
• Reviewed and enhanced benefits programmes.

Regional HR leadership role supporting operations across Hong Kong, Mainland China, Taiwan, Japan, Thailand, Vietnam, Philippines, Australia, New Zealand, Canada and the United States.

Key Achievements

• Partnered with senior management on workforce planning and organisational effectiveness.
• Managed manpower budgeting and workforce optimisation.
• Led employee engagement, talent management and performance management initiatives.
• Produced workforce analytics and strategic HR recommendations.
• Supported HR operations across multiple international locations.

Key Achievements

• Managed talent acquisition, learning and development and employee engagement programmes.
• Led Management Trainee, Engineering Trainee and Apprenticeship Programmes.
• Conducted compensation benchmarking and engagement surveys.
• Strengthened employer branding and recruitment effectiveness.
• Managed industrial injury and employee relations matters.

• HR Business Partner supporting retail and operational functions.
• Managed recruitment, employee engagement and learning initiatives.
• Introduced innovative sourcing and talent attraction programmes.
• Supported Gallup survey and organisational engagement initiatives.

• Supported organisational development and restructuring initiatives.
• Managed performance management and talent development programmes.
• Developed HR policies and employee engagement initiatives.

• Lead Internal Auditor for corporate quality systems.
• Managed ISO9001, TAPA and C-TPAT initiatives.
• Coordinated regional office expansion projects.
• Organised global conferences and management events.
• Supported global HR and administration operations.