Business development professional with experience across Asia Pacific mobility and rehabilitation markets. Expertise in product positioning, market analysis, and CRM management to support sales growth. Leads executive reporting and customer presentations to drive opportunity conversion and partnership expansion.
Overview
24
24
years of professional experience
Work History
Business Development Manager
Otto Bock Asia Pacific Limited
Hung Hom
04.2019 - Current
- Facilitated distributor partnerships with JustMed and Medimart to enhance medical device channels and expand territory.
- Developed and implemented strategies that increased sales and market share in targeted markets.
- Opened new customer accounts through negotiation and sales closing support.
- Prepared tender responses and pricing proposals for rehabilitation product accounts to secure new business opportunities.
- Presented company offerings to hospitals and rehabilitation networks.
- Supported regional business plan development for wheelchair and seating markets across Asia Pacific.
- Updated CRM records and supported demand forecasts for mobility solution portfolios.
- Joined monthly meetings with executive leadership team to review progress toward goals.
Senior Product Specialist
Otto Bock Asia Pacific Limited
Hung Hom
04.2013 - 04.2019
Facilitated mobility solution presentations during customer visits and clinical demonstrations to showcase product value and usability.
Delivered product training to distributors, clinicians, and sales teams to enhance product knowledge and improve customer engagement.
Worked with sales and marketing on regional product positioning, including power wheelchair models and seating packages.
Managed product inquiries and provided technical support for Asia Pacific customers, ensuring prompt resolution and customer satisfaction.
Ensured product documentation met quality standards, pricing, and promotional materials for accuracy.
Collected market feedback and shared insights with regional management.
Product Specialist
Otto Bock Asia Pacific Limited
Hung Hom
04.2012 - 03.2013
Facilitated product demonstrations for occupational and physical therapists and P&O specialists to enhance user understanding and engagement.
Guided distributors in product selection and usage to ensure optimal application and customer satisfaction.
Developed launch materials for new mobility and rehabilitation products to effectively communicate features and benefits.
Kept product knowledge current across Otto Bock Asia Pacific medical device portfolio.
Senior Sales Executive
Medicare Health Products Co. Ltd.
Shatin, NT
01.2003 - 03.2012
Drove sales support for Medicare product lines, including oxygen concentrators, CPAP, BiPAP, manual wheelchairs, shower commodes, and ripple mattresses, across hospital and retail accounts.
Generated sales support across Medicare product portfolio, including oxygen concentrators, CPAP, BiPAP, manual wheelchairs, shower commodes, and ripple mattresses, across hospital and retail accounts.
Supported sales activities for Medicare products, including oxygen concentrators, CPAP, BiPAP, manual wheelchairs, shower commodes, and ripple mattresses, across hospital and retail accounts.
Cultivated strong client relationships through prompt responses to inquiries and effective issue resolution.
Strengthened existing client relationships through prompt follow-up and issue resolution.
Maintained client satisfaction through timely responses and effective issue resolution.
Assisted in pricing discussions and negotiated contract terms with customers and channel partners to align on value.
Supported pricing and term negotiations with customers and channel partners.
Partnered with occupational therapists, physical therapists, nurses, physicians, and procurement teams to communicate product features and fit.
Shared product details with occupational therapists, physical therapists, nurses, physicians, and procurement teams.
Enabled product understanding among occupational therapists, physical therapists, nurses, physicians, and procurement teams.
Coordinated quotes, orders, and delivery schedules with internal teams to ensure timely fulfillment.
Managed quotation, order, and delivery coordination with internal departments.
Streamlined quotation, order, and delivery coordination with internal teams.
Delivered clear responses to customer questions on product use, availability, and specifications.
Contributed to marketing initiatives through field visits and product promotions.
Supported marketing outreach through field visits and product promotions.
Maintained client satisfaction through timely responses and effective issue resolution.