Karen TSE
Logistics Manager
Hong Kong
Summary
Experienced Logistics professional proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
Overview
15
15
years of professional experience
4
4
Languages
Work History
Logistics Manager
Formia Limited
06.2022 - Current
- Directly report to Supply Chain Director and COO for all related to Global Logistics, tendering projects and operations;
- Oversee team of 5 for global B2B logistics planning and operations, handle logistics issues such as import/export customs clearance and enhance logistics fulfillment;
- Significantly reduced the total logistics costs from US$9.6M to US$7.8M during 2022-2023 through adopting the new forwarder into majority routes;
- Supervise the team for tracing the shipments volumes achieve monthly sales targets and our last year' annual volumes achieved approx. 2,200 TEUs.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Explored and developed strong relationships with vendors, leading to improved pricing and service levels.
Assistant Logistics Manager
Design Pool Limited
09.2020 - 03.2022
- Directly report to CFO/COO
- Oversee a team of 4 the global B2B and B2C end-to-end logistics planning and operations, such as import & export customs clearances, comply all customers' shipping compliance
- Propose, devise, lead and execute supply chain project on company's supply chain so as to minimize logistics costs and enhance the consumer experiences (e.g. Optimization of B2C last-mile delivery costs - expected logistics costs saving around HK$2M)
- Consolidate market intelligence and support Request for Proposal (RFP) and conduct commercial analysis in tender projects (i.e. 3PL Warehouse, Air/Sea freight forwarders, Express Couriers, Postage)
- Build Dashboard to review logistics and warehouse performance and control the logistics costs and lead the team to align company goals and achieve KPIs
Supply Chain Executive (One-Man team)
Comvita Hong Kong Limited
08.2019 - 08.2020
- Facilitate S&OP meeting with different regions' counterparts, sales and marketing team to increase order fulfillments such as review aging stock, excess stock and defect stock and propose action plans
- Review existing vendors contracts and reduce 3PL total warehouse costs by 29%, amounted to HK$549k as of YoY
- Liaise with headquarter to work out supply planning of HK markets to ensure stable supply of products prevent stockouts
- Review and Analyze the distribution schedules and stores' inventory levels to seek for the optimal delivery schedules and reduce the transportation costs by 9%, amounted to HK$36k YoY
Senior Supply Chain Officer
Dr Martens Airwair Hong Kong Limited
05.2018 - 07.2019
- Allocated the goods to HK retail stores, HK & Macau wholesalers on weekly basis
- Arranged shipments to SE Asia distributors with committed lead times including shipping documents handling and handle any logistics issues like shortship, overship, etc.
- Work closely with Shanghai counterparts (e.g. e-Com team, T-mall trading partners) regularly to operate Shanghai warehouse to increase order fulfilment rates and optimize warehouse efficiency and handle any logistics issues and return shipments
- Oversee 3PL warehouses (HK & Shanghai) operations including daily operations and conduct stock take and audits yearly
Logistics Officer
Schaeffler Hong Kong Company Limited
11.2016 - 05.2018
- Monitor all inbound shipments from Germany to HK on schedules
- Handle day-to day warehouse inbound activities like goods receiving and shipment issues like shortship, goods transfer, damages claims, etc.
- Participated the warehouse improvement project to consolidate the item lines in delivery note in SAP so as to minimize the warehouse handling costs by 10%
Sales Administrator
Schaeffler Hong Kong Company Limited
06.2013 - 11.2016
- Handle intercompany orders entry, shipping documents preparation (e.g. LC documents)
- Communicated with customers to process sales orders and provide after-sales services
- Cooperated with freight forwarders and warehouse for arranging export shipments to achieve expected schedules
Marketing Specialist, Consumers Channel Group
Microsoft Hong Kong Limited
01.2011 - 01.2012
- Supervised logistics arrangements of marketing resources and coordinated with different parties to ensure all Xbox marketing activities run efficiently and controlled the marketing's transportation/inventory costs
Planning Assistant, Business Development & Planning
Hong Kong Aero Engine Services Limited (HAESL)
01.2010 - 01.2011
- Ensure different repair centers have sufficient parts and materials to complete repair on schedule
- Wrote a VBA program for automate the materials allocation & manforce planning to improve their efficiency, i.e. save 5hr/week
Education
Master of Science - Global Supply Chain Management
The Hong Kong Polytechnic University
Hong Kong 09.2018 - 05.2021
Bachelor of Engineering - BEng in Logistcs Management And Engineering
Hong Kong University of Science And Technology
Hong Kong 09.2007 - 05.2010
Bachelor of Engineering -
Shanghai Jiaotong University
04.2001 -
Skills
Logistics management
Supply chain management
Vendor relationship management
Warehouse management
Transportation management
Customs compliance
Personal Information
Current Salary: $46k per month (6.5 months discretionary bonus)
Expected Salary: $70k per month
Availability: 14-Jul-2025
Timeline
Logistics Manager
Formia Limited
06.2022 - Current
Assistant Logistics Manager
Design Pool Limited
09.2020 - 03.2022
Supply Chain Executive (One-Man team)
Comvita Hong Kong Limited
08.2019 - 08.2020
Master of Science - Global Supply Chain Management
The Hong Kong Polytechnic University
09.2018 - 05.2021
Senior Supply Chain Officer
Dr Martens Airwair Hong Kong Limited
05.2018 - 07.2019
Logistics Officer
Schaeffler Hong Kong Company Limited
11.2016 - 05.2018
Sales Administrator
Schaeffler Hong Kong Company Limited
06.2013 - 11.2016
Marketing Specialist, Consumers Channel Group
Microsoft Hong Kong Limited
01.2011 - 01.2012
Planning Assistant, Business Development & Planning
Hong Kong Aero Engine Services Limited (HAESL)
01.2010 - 01.2011
Bachelor of Engineering - BEng in Logistcs Management And Engineering
Hong Kong University of Science And Technology
09.2007 - 05.2010
Bachelor of Engineering -
Shanghai Jiaotong University
04.2001 -
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