Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ka Nok LAM

Hong Kong

Summary

With a strong foundation in global supply chain management from Hong Kong Polytechnic University, I possess the skills and knowledge necessary to excel in this field. My effective communication skills and genuine passion for supply chain management enable me to make a meaningful impact. Actively participating in extracurricular activities, I apply my expertise in practical situations. I eagerly seek new opportunities for personal growth. Committed to making a positive impact on the world, I approach my work with dedication and enthusiasm.

Overview

5
5
years of professional experience

Work History

Customer Service Executive

Salesworks HK
08.2023 - 06.2024
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.


  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.


Customer service

Hong Kong Jockey Club
05.2022 - 01.2023
  • Described product and service details to customers to provide information on benefits and advantages.
  • Enhanced customer satisfaction by providing timely and accurate information on products and services.

SALES Associate

UNIQLO HONG KONG
03.2019 - 03.2020
  • The store's expert in providing customer care is the sales associate
  • By listening to customers' needs, identifying products that address those needs, and giving thorough information about our products, I am accountable for exceeding customers' expectations.

Education

BBA - Global Supply Chain Management

The Hong Kong Polytechnic University
07.2024

Secondary school -

Yan Chai Hospital Lam Por Yin Secondary School
04.2019

Skills

  • Presentation Skills
  • Computer Skills
  • Excellent Communication
  • Team Collaboration
  • Problem-Solving
  • Customer Service

Timeline

Customer Service Executive

Salesworks HK
08.2023 - 06.2024

Customer service

Hong Kong Jockey Club
05.2022 - 01.2023

SALES Associate

UNIQLO HONG KONG
03.2019 - 03.2020

BBA - Global Supply Chain Management

The Hong Kong Polytechnic University

Secondary school -

Yan Chai Hospital Lam Por Yin Secondary School
Ka Nok LAM