Kang Wan Ki (Sara)

Key Responsibilities

• Manage licenses, certificates & contracts renewals and filing, conduct ISO audits, and evaluate vendors for essential services.
• Maintain smooth office operations by managing supplies, equipment, utilities and facilities.
• Collaborate with vendors, contractors, and service providers to facilitate repairs and maintenance activities.
• Arrange travel logistics, including ticket bookings and accommodation for executives and staff
• Serve as a primary contact point for external stakeholders and communicate with colleagues globally to support the group's operations.
• Manage expense claims, petty cash, financial records, and vendor payments.
• Handle invoicing, dispute resolution, and cash/cheque banking.
• Support HR department in maintaining leave records, onboarding and offboarding procedures and managing timesheet submission.
• Monitor inventory levels and forecast supply and demand to ensure stock availability.
• Coordinate with vendors and suppliers to maintain stock quality, negotiate terms, and facilitate timely deliveries.
• Manage the logistics of purchase orders, import & export, stock transfers, and maintain accurate records of inventory and purchase activities.

Key Achievement

• Organized an office relocation project
• Managed rent-out procedures with landlords for employee housing and office
• Participated in CLP's ESG program, resulting in a six-month reduction in electricity bills

Key Responsibilities

• Managed a diverse portfolio of key accounts, maintaining strong professional relationships and high retention rates.
• Acted as a customer advisor, working closely with the technical team, subcontractors, agents, and port security offices.
• Prepared quotation proposals for local and international service jobs.
• Ensured Service Reports were of high quality and followed up on arranged jobs. Generated accurate and timely invoices. Monitored inventory closely.
• Planned and scheduled both inbound and outbound service jobs.
• Managed resources required for repair or retrofit service jobs, including manpower, tools, testers, spares, and safety items.
• Coordinated the allocation of technical team manpower for ongoing vessel maintenance and repair services.

Key Responsibilities

• Developed and maintained an account service plan to enhance service quality and operational efficiency for premium accounts.
• Built effective relationships with the Account Management team and coordinated with customers and internal teams to ensure resource commitment and activity planning.

Key Responsibilities

• Established long-term relationships with B2B clients in EU South-East Asia and Mainland China, fostering trust and loyalty within the business network.
• Provided & monitoring effective logistics routing and solutions to overseas clients
• Prepared quotations, project plans for secure & on-time logistics solutions
• Organized and participated in various networking events to expand professional connections and increase brand visibility.
• Drafted business letter & contracts for business partners
• Personal assistant for General Manager

Key Responsibilities

• Established and nurtured relationships with overseas agents and clients.
• Prepared quotations, rate tariffs, and issued invoices for both overseas agents and direct customers.
• Assisted the Head of Business Development in coordinating and preparing figures for project development analysis.
• Provided administrative and secretarial support to the Business Development group, including preparing performance and activity reports for top man