A self-motivated and responsible person who is able to work well both independently and as part of a team. A fast learner who enjoys challenges. Seeking opportunities to grow through continuous personal and professional development.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Advisor, Claims
Bupa
01.2024 - 07.2024
Assessed medical claims in compliance with the terms and conditions of the policy.
Processed claims payment in accordance with the company's objectives.
Liaise with medical professionals and customers to conduct assessments and investigations.
Followed up on customers' requests with other departments. I provide clerical support to the department, if necessary.
Contact customers to follow up on outstanding issues.
Senior Claims Analyst
Manulife
08.2022 - 09.2023
Strong track record of successfully negotiating settlements with policyholders and third-party claimants.
Proficient in utilizing claim management systems and software to enhance efficiency and accuracy.
Analyzed and processed insurance claims, ensuring accurate and timely payments to policyholders.
Education
Bachelor of Business Administration - General Business
Hang Seng University of Hong Kong
01.2022
Skills
Fast Learner
Time Management
Teamwork
Adaptability
Problem-solving
Timeline
Advisor, Claims
Bupa
01.2024 - 07.2024
Senior Claims Analyst
Manulife
08.2022 - 09.2023
Bachelor of Business Administration - General Business