Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
Kam Wing Lau

Kam Wing Lau

STOCK ASSISTANT
RM 1817,18/F,PING MEI HSE,PING TIN EST,LAM TIN,KLN

Summary

Adept at optimizing warehouse operations and enhancing inventory accuracy, I excelled in roles at companies like HK Pick-UP Limited, mastering skills in stock counting and fostering team collaboration. My proactive approach to stockroom maintenance and commitment to workplace safety have significantly contributed to streamlining processes and improving efficiency.

Overview

17
17
years of professional experience
4
4
Languages

Work History

Stock Assistant

Kony Medical Group
08.2021 - 01.2025
  • Facilitated seamless communication between departments regarding inventory levels, order status updates, and restocking requirements.
  • Collaborated with purchasing department to facilitate the timely receipt of shipments from suppliers and vendors.

Senior Warehouse Assistant

HK Pick-UP Limited
09.2020 - 07.2021
  • Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.

Store Associate

S.F. EXPRESS (HONG KONG) LIMITED
08.2019 - 03.2020
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
  • Trained new associates in customer service protocols, enhancing team efficiency and consistency.
  • Maintained tidy and organized store to comply with cleanliness standards.

Chef

THREE MONKEYS
06.2017 - 04.2018
  • Maintained well-organized mise en place to keep work consistent.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Implemented rigorous quality control measures to ensure consistent taste and presentation of dishes.

Senior Sales Assistant

GOLDEN COMPUTER ACCESSORIES
04.2013 - 04.2017
  • Collaborated with marketing team to create targeted promotional campaigns that boosted overall sales performance.
  • Exceeded sales targets consistently through effective negotiation and closing techniques.
  • Analyzed sales data regularly, uncovering insights that informed future strategies for continuous improvement.
  • Developed a deep understanding of the company''s product offerings to better serve clients and drive sales growth.
  • Identified potential upselling opportunities by listening carefully to customers'' needs during conversations.
  • Checked with customers after sales to determine satisfaction and offer additional services such as assembly and warranties.
  • Streamlined sales processes, resulting in increased efficiency and higher customer satisfaction rates.

Sales Executive

TMB COMPUTER
09.2007 - 08.2012
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
  • Cultivated long-term relationships with high-value clients to ensure repeat business and referrals.

Education

High School Diploma -

ASSON COLLEGE
Sham Shui Po, Hong Kong
04.2001 -

Skills

Stock counting

Storage optimization

Stock auditing

Order tracking

Stock replenishment

Loading and unloading

Warehouse operations

Purchase order management

Returns processing

Stock rotation

Stockroom maintenance

Shelf stocking

Stock transfer

Software

Word

Excel

Ai illustrator

Adobe acrobat

Timeline

Stock Assistant

Kony Medical Group
08.2021 - 01.2025

Senior Warehouse Assistant

HK Pick-UP Limited
09.2020 - 07.2021

Store Associate

S.F. EXPRESS (HONG KONG) LIMITED
08.2019 - 03.2020

Chef

THREE MONKEYS
06.2017 - 04.2018

Senior Sales Assistant

GOLDEN COMPUTER ACCESSORIES
04.2013 - 04.2017

Sales Executive

TMB COMPUTER
09.2007 - 08.2012

High School Diploma -

ASSON COLLEGE
04.2001 -

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Kam Wing LauSTOCK ASSISTANT