Kam Ning Fiona CHAN
財務助理
New Territories,NTM
Summary
Proven administrative expert with a track record of enhancing efficiency at General Electric International Operations Co. Inc. by streamlining office operations and reducing supply costs. Skilled in Microsoft Office Suite and adept at fostering professional relationships, demonstrating a unique blend of technical proficiency and interpersonal acumen. Achieved significant improvements in document management and operational workflows.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
General Electric International Operations Co. Inc.
03.2022 - 07.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Arrange External & Internal raining Course for the staffs.
- Arrange the logistics shipping to the customer.
- Assist in ad hoc assignments.
- Maintained inventory of office supplies and placed orders.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Administrative Specialist II
FieldCore Service Solutions International LLC
11.2018 - 03.2022
- Fostered positive client relationships by promptly addressing questions or concerns related to their case files.
- Assisted in recruiting qualified candidates for open positions, conducting initial screenings and interviews.
- Maintained a professional work environment by establishing clear office policies and procedures.
- Managed schedules, appointments, and travel arrangements for executives, ensuring seamless coordination of events.
- Handled incoming and outgoing mail.
- Scheduled meetings booked meeting rooms and prepared meeting agendas.
- Managed filing system, entered data and completed other clerical tasks.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Administration Assistant
Regal Airport Hotel
07.2015 - 03.2018
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
- Recorded expenses and maintained accounting records.
- Executed record filing system to improve document organization and management.
- Assisted human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Established administrative work procedures to track staff's daily tasks.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Volunteered to help with special projects of varying degrees of complexity.
- Fully support to Director.
- Provide full ISO 50001/ISO14064/ISO22000 Audit.
Administrative Assistant
Hargreaves Industrial Services (HK) Ltd.
11.2013 - 06.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
Clerk
Aviation Security Company Limited
12.2000 - 11.2013
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported to Administration Department, Procurement Department and Human Resources Department.
Education
No Degree -
HKQAA Internal QMS Auditor
04.2001 -
Food Hygiene Supervisor
2015
No Degree - HKCEE
Ju Ching Chu Secondary School (Tuen Mun)
Tuen Mun 04.2001 -
Skills
Office Administration
Timeline
Administrative Assistant
General Electric International Operations Co. Inc.
03.2022 - 07.2024
Administrative Specialist II
FieldCore Service Solutions International LLC
11.2018 - 03.2022
Administration Assistant
Regal Airport Hotel
07.2015 - 03.2018
Administrative Assistant
Hargreaves Industrial Services (HK) Ltd.
11.2013 - 06.2014
No Degree -
HKQAA Internal QMS Auditor
04.2001 -
No Degree - HKCEE
Ju Ching Chu Secondary School (Tuen Mun)
04.2001 -
Clerk
Aviation Security Company Limited
12.2000 - 11.2013
Food Hygiene Supervisor
Similar Profiles
Narendra Raj BoharaNarendra Raj Bohara
Security Operations & Response Specialist at GE (General Electric International Inc.)Security Operations & Response Specialist at GE (General Electric International Inc.)
Kathrine PaganKathrine Pagan
Site Safety Professional at FieldCore Service Solutions/General Electric International, Safety Professional SSPSite Safety Professional at FieldCore Service Solutions/General Electric International, Safety Professional SSP
Michael ChildressMichael Childress
Machine Operator at General Motors Flint Engine OperationsMachine Operator at General Motors Flint Engine Operations