Ka Ming Chan
IT Business Analyst
Hong Kong
Summary
Results-driven IT Business Analyst with over 2 years of experience in bridging the gap between business needs and technical solutions. Proven expertise in gathering and analyzing requirements, designing workflows, and delivering IT projects that drive operational efficiency and business growth. Skilled in stakeholder management, process improvement, and data analysis, with a strong ability to translate complex business problems into actionable technical solutions. Proficient in tools such as SQL and JIRA, with a solid understanding of Agile methodologies.
Overview
4
4
years of professional experience
2
2
Languages
Work History
IT Business Analyst
Manulife
09.2022 - Current
- Collaborated with stakeholders to gather, analyze, and document business requirements, ensuring alignment with organizational goals.
- Translated business needs into technical specifications and functional requirements for development teams
- Conducted user acceptance testing (UAT) and coordinated defect resolution to ensure high-quality deliverables
- Developed and maintained project documentation, including business cases, requirement specifications, and test plans.
- Leveraged tools such as JIRA, Confluence, and SQL to manage projects and analyze data.
Settlement Associate
Shanghai Commercial Bank
07.2021 - 07.2022
- Performed day to day treasury settlement operations for FX/MM, Bonds, Derivatives and Option transactions
- Consolidated and organized all transactions in foreign exchange and money market initiated by Treasury and Investment Products Department to assist in payment process
- Processed settlement payments and receipts for summary report to avoid missing trade
- Ensured all transactions are in full compliance in order to follow regulation in bank
Education
Bachelor of Science - Investment Science
Hong Kong Polytechnic University
Hung Hom, Hong Kong07-2021
Skills
- Professional Skills
- SQL
- Excel/VBA
- Business Analysis Business Intelligence & Data Warehousing Concepts
- Extract, Transform, Load (ETL)
- Data Interrogation
- Project/Sign Off
Timeline
IT Business Analyst
Manulife
09.2022 - Current
Settlement Associate
Shanghai Commercial Bank
07.2021 - 07.2022
Bachelor of Science - Investment Science
Hong Kong Polytechnic University
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