Ka Man, Karmen WONG

Achieve sales target by registering clients’ data in SMS, Salesforce, SAP, handling 30+ enquiries/day, prioritized tasks

• Exhibition & event: boosted sales by executing 10+ private dinners, art symposiums, cocktail receptions & art exhibitions, arranged photography, coordinated logistics, installed artworks
• PR: optimized exposure by writing press release, social media, blasting EDM, updating website

• Provided administrative support to 3 C-suite level management, handled contracts, disputes, etc

• Input data of 33 HK Spring Sales into SAP, implemented swift price check & amendment

• Marketing & communication: optimized marketing exposure and increased revenue by 20% by writing 13+ press releases, updating social media platforms, blasting EDM & SMS, placing printed and digital advertisements, SEM, SEO, conceiving budget plans of online sales every month and 7 joint live auctions of Tokyo and HK
• Translation, cataloguing, antique research
• Implemented cocktail party, liaised with DJ, handled enquiries

• Improved gallery engagement by executing 5 exhibitions and events, social media updates

• Increased revenue by handling online orders, uploading product information to Hybris, compiling sales & website KPI reports & planning marketing calendar

• Provided excellent customer service by answering 400+ calls/day, solving numerous complaints, pre-sale, post-sale enquiries, etc.
• Achieving sales target of HK$300k-500k/month