Summary
Work History
Education
Skills
Interests
Timeline
Generic
KALPANA SINGH

KALPANA SINGH

Specialist at being a generalist.
Tung Chung

Summary

Compassionate and technically skilled professional with over 7 years of application support experience in multinational environments. Extensive community service involvement complemented by strong cross-cultural communication abilities. Passionate about promoting well-being and empowering others through various platforms.

Work History

Volunteer

NAAC Touch Centre
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.

Math and Coding Tutor

09.2018 - 05.2021
  • - Tutored children in mathematics, enhancing problem-solving skills.
  • - Introduced basic coding concepts using engaging, age-appropriate tools.
  • - Developed customized lesson plans to meet individual learning needs.

Application Support Specialist ( Client : UBS)

Polaris Financial Technologies
04.2005 - 10.2007
  • Client: UBS (Investment Banking)
  • - Provided technical support and troubleshooting for banking applications.
  • - Coordinated issue resolution with global teams.
  • - Managed user access rights and security protocols.
  • - Ensured timely resolution of critical system issues.

Application Support Specialist

Zensar Technologies
07.2000 - 04.2005
  • Client: P&O Nedlloyds (Logistics)
  • - Delivered end-user support for logistics management systems.
  • - Handled system troubleshooting and documentation.
  • - Maintained user guides and standard operating procedures.
  • - Collaborated internationally for problem resolution.

Education

Bachelor of Science - Electronics and Computer Maintenance

Pune University
Pune, Maharashtra, India
06-2000

Skills

Interests

Hobbies: Reading, Badminton, Hiking, Yoga, Sewing, Crochet, DIY, Craft projects, Gardening etc

References: Available upon request

Timeline

Math and Coding Tutor

09.2018 - 05.2021

Application Support Specialist ( Client : UBS)

Polaris Financial Technologies
04.2005 - 10.2007

Application Support Specialist

Zensar Technologies
07.2000 - 04.2005

Volunteer

NAAC Touch Centre

Bachelor of Science - Electronics and Computer Maintenance

Pune University

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KALPANA SINGHSpecialist at being a generalist.