Ka Kei Chow
Address 4/F, Room 19, Yee Man House, Ho Man Tin Estate
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Dedicated industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Clerk
Stanley Electric
2023.10 - 2024.03
- Coordinated travel arrangements for colleagues, including booking flights, hotels, transportation services for seamless business trips.
- Assisted in financial tasks such as invoicing, budget tracking, and expense report processing for optimal fiscal management.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Provided support for meetings by scheduling appointments, preparing materials, and taking detailed minutes.
Stylist
Alice And Olivia IFC Store
2021.07 - 2022.09
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
- Prepared items for photo shoots by removing tags, buffing surfaces and arranging layouts.
- Sourced materials and props for photo shoots to enhance products and appearance of subjects.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Organized sales area and work station to showcase products and boost sales.
- Updated customer service standards to increase number of return customers and overall company profits.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Monitored current trends to understand fashions and better serve customer needs.
- Collaborated with team members to achieve target results.
- Handled calls per day to address customer inquiries and concerns.
- Recorded notes for future reference about customer preferences and services delivered.
Server
Outback
2019.08 - 2021.05
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Exceeded goals through effective task prioritization and great work ethic.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Handled calls per day to address customer inquiries and concerns.
Sales Assistant
Cotton On
2019.07 - 2019.12
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Maintained records related to sales, returns and inventory availability.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Education
Kiangsu-Chekiang College (Kwai Chung)
Kwai Chung 2013.09 - 2019.11
No Degree - Japanese Studies
Hornington School
6/F On Lee Building, 545 Nathan Road, Kowloon 2022.09 - 2023.07
Skills
Customer buying habits
Organization
Relationship building and management
Sales expertise
Marketing familiarity
Outstanding client retention
Japanese-Language Proficiency Test
Languages
Japanese
Very Good
Certification
Level N2 of the Japanese-Language Proficiency Test
Timeline
Clerk
Stanley Electric
2023.10 - 2024.03
Level N2 of the Japanese-Language Proficiency Test
2023-07
No Degree - Japanese Studies
Hornington School
2022.09 - 2023.07
Stylist
Alice And Olivia IFC Store
2021.07 - 2022.09
Server
Outback
2019.08 - 2021.05
Sales Assistant
Cotton On
2019.07 - 2019.12
Kiangsu-Chekiang College (Kwai Chung)
2013.09 - 2019.11
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