Summary
Overview
Work History
Education
Skills
Timeline
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KAI LOK, ALVIN YEUNG

HONG KONG

Summary

I have been working in social welfare for approximately four years, with a primary focus on the well-being of youth and the elderly. In my role, I actively organize various activities to help them achieve positive changes in their lives. I hold a degree in Fashion Marketing, which has provided me with a solid understanding of marketing applications, enabling me to propose innovative ideas and solutions. Through my years of experience, I believe that building strong relationships with colleagues enhances teamwork and improves work efficiency.


I am skilled at observing the emotions and behaviors of others, with a keen understanding of their needs and feelings, allowing me to provide emotional support and assistance. I also stay informed about social issues and am eager to apply my knowledge and experience in my work. I firmly believe that through my efforts and professional capabilities, I can succeed in relevant fields and make a valuable contribution to the company.

Overview

5
5
years of professional experience

Work History

Partner Success Executive

Deliveroo
01.2025 - 03.2025
  • Assist restaurants' partners by answering their enquiries through the hotline and email in professional manner
  • Online menu entry - Create and amend menu for restaurants' partners in an efficient manner
  • Ensure data accuracy when maintaining restaurants' records and escalate promptly when needed
  • Proactively providing feedback/suggestions to team leads to help improve our restaurants' experience

Full-time Administrative Assistant II

Methodist Centre
07.2022 - 06.2024
  • Responsible for managing and operating children's interest classes
  • Contacting interest class instructors
  • Handling monthly administrative and clerical work
  • Front desk service and inquiry support
  • Producing centre posters and designing bulletin boards

Full-time Welfare Worker

The Boys' and Girls' Clubs Association of HK
01.2021 - 07.2022
  • Responsible for managing and operating interest classes
  • Promoting and expanding various interest classes
  • Organizing group activities for service users
  • Assisting in implementing unit services
  • Supporting school activities
  • Coordinating and producing centre newsletters and publications

Full-time Welfare Assistant II

Methodist Epworth Village Community Centre
04.2020 - 01.2021
  • Front desk service and clerical support
  • Supporting after-school care services
  • Responsible for daily affairs of interest classes
  • Supporting outdoor activities

Education

Bachelor of Arts (Honours) in Fashion Design -

Technological And Higher Education Institute of HK
06-2019

Higher Diploma in Fashion Branding And Buying -

Hong Kong Design Institute
06-2017

Secondary School (S1-S6) -

St. Joan of Arc Secondary School
06-2014

Skills

  • Microsoft Office
  • Adobe Illustrator
  • Adobe Indesign
  • Canva
  • Chinese Typing 70wpm
  • English Typing 60wpm

Timeline

Partner Success Executive

Deliveroo
01.2025 - 03.2025

Full-time Administrative Assistant II

Methodist Centre
07.2022 - 06.2024

Full-time Welfare Worker

The Boys' and Girls' Clubs Association of HK
01.2021 - 07.2022

Full-time Welfare Assistant II

Methodist Epworth Village Community Centre
04.2020 - 01.2021

Bachelor of Arts (Honours) in Fashion Design -

Technological And Higher Education Institute of HK

Higher Diploma in Fashion Branding And Buying -

Hong Kong Design Institute

Secondary School (S1-S6) -

St. Joan of Arc Secondary School
KAI LOK, ALVIN YEUNG