Fitness
Bachelor of Arts - Hotel Operation Management
Technological And Higher Education Institute
Chai Wan, Hong Kong 2022.09 - 2024.07
Kai Chung Chan
Hang Hau,NYL
Education
Work History
Cook
Akindo Sushiro
09.2023 - 05.2024
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Housekeeping Room Attendant
Hong Kong Four seasons Hotel
06.2023 - 07.2023
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
Waiter
Hong Kong Jockey Club
10.2021 - 12.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Supported needs of 20- person wait staff who attended to specific needs of countless customers daily for Japanese restaurant with social relevancy and intentional
Skills
Supply Restocking
Interests
Basketball
Football
Timeline
Cook
Akindo Sushiro
09.2023 - 05.2024
Housekeeping Room Attendant
Hong Kong Four seasons Hotel
06.2023 - 07.2023
Bachelor of Arts - Hotel Operation Management
Technological And Higher Education Institute
2022.09 - 2024.07
Waiter
Hong Kong Jockey Club
10.2021 - 12.2022
Summary
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level housekeeping room attendant position. Ready to help team achieve company goals.
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