KA HUNG CHEUNG
Assistant Officer
Summary
Results-driven operations professional with over 6 years of experience in landside operations, facility management, and team coordination. Proven ability to monitor daily operations, enforce regulations, and collaborate with stakeholders to ensure smooth service delivery. Adept at incident response, contractor supervision, and shift-based duties. Strong expertise in bus stop management, fleet operations, and cross-departmental coordination.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Assistant Officer
The Kowloon Motor Bus Company (1933) Limited
06.2023 - 02.2025
- Oversaw two major sections: Bus Stop Management Team (6,000+ facilities) & Oil Refueling & Parts Delivery Team (Total: 17 vehicles, 37 team members).
- Managed daily operations, including bus stop maintenance (flags, railings, and poles), ensuring accurate timetable and fare displays.
- Coordinated with government bodies (Transport Dept., Fire Services) for compliance and licensing renewals.
- Supervised fleet operations, including fuel consumption estimation, parts delivery scheduling, and maintenance planning.
- Led a team of drivers and skilled workers, optimizing duty rosters and workflow efficiency.
- Trained new employees on office procedures, contributing to a smooth onboarding process and improved performance.
Senior Project Assistant
The Kowloon Motor Bus Company (1933) Limited
11.2021 - 06.2023
- Handled in-house administrative tasks while supporting outdoor operations (bus stop maintenance, driver coordination).
- Performed typhoon and shift duties, ensuring operational continuity during emergencies.
- Liaised with internal teams and external vendors for smooth service delivery.
Project Assistant
The Kowloon Motor Bus Company (1933) Limited
08.2018 - 11.2021
- Conducted on-site bus stop maintenance and served as a backup driver when required.
- Assisted in daily operational logs, defect reporting, and repair coordination.
Education
Bachelor of Arts (Hons) - Business Administration
Coventry University
07.2019 - 10.2022
Higher Diploma - International Hospitality & Tourism Management
Hong Kong Institute of Vocational Education
09.2013 - 08.2015
Skills
Document preparation
Emergency response
Team collaboration
Traffic coordination
Cross-functional teamwork
Personal Information
Driving License: Code 1 (Private Car), Code 2 (Light Goods Vehicle)
Shift Work Availability
Experienced in 24/7 shift rotations & typhoon duties
Timeline
Assistant Officer
The Kowloon Motor Bus Company (1933) Limited
06.2023 - 02.2025
Senior Project Assistant
The Kowloon Motor Bus Company (1933) Limited
11.2021 - 06.2023
Bachelor of Arts (Hons) - Business Administration
Coventry University
07.2019 - 10.2022
Project Assistant
The Kowloon Motor Bus Company (1933) Limited
08.2018 - 11.2021
Higher Diploma - International Hospitality & Tourism Management
Hong Kong Institute of Vocational Education
09.2013 - 08.2015
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