Dependable Administrator with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
12
12
years of professional experience
Work History
Technical Service Representative
HKT
10.2018 - 04.2024
Documented support interactions for future reference.
Provided technical and engineering information to third-party technical support personnel during collaborative projects.
Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Sales & Marketing Manager
卓賢塑膠製品有限公司
04.2014 - 03.2018
Set and track sales targets for your team
Analyzed sales and marketing data for improved strategies.
Conducted market research to identify new business opportunities and stay ahead of industry trends.
Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
Bank Lobby Assistant
Iterative Consultancy Service (Hong Kong) Limited
08.2012 - 04.2014
Education
HD in Advertising & Global Brand Management
Hong Kong Institute of Vocational Education
04.2001 -
Skills
Fluent in English and Mandarin Chinese
Skilled in Word, Excel, and Chinese Processing
Proficient in Social Interaction with Mainland Clients