Overview
Work History
Education
Skills
Timeline
Generic

Ka Ho Chang

Customer Service Assitant

Overview

4
4
years of professional experience
2
2
Languages

Work History

Full Time Passenger Queuing Assistant

ISS Facility Services Limited
01.2025 - Current
  • Provide guidance and direction to passengers, ensuring orderly queues and smooth passenger flow.
  • Communicate politely with passengers, answering basic queries about airport procedures. Carry out daily operational tasks.
  • Coordinate with other airport staff to maintain efficiency of passenger processing.
  • Provide customer service and assist passengers at the train station.
  • Available to start after a notice period of 1 month

Part Time Customer Service Associate

KOS International Limited
08.2022 - 02.2025

-Provide assistance and services to passengers

-Responsible for maintaining order and managing passenger flow at the cruise terminal.

-Provide Wheelchair Services to the passenger

Education

BA (Hons) - Accounting (Part Time)

Edinburgh Napier University
01-2024

Skills

Fast learner

Computer skills

Time management

Data entry

Team collaboration

Basic accounting

Timeline

Full Time Passenger Queuing Assistant

ISS Facility Services Limited
01.2025 - Current

Part Time Customer Service Associate

KOS International Limited
08.2022 - 02.2025

BA (Hons) - Accounting (Part Time)

Edinburgh Napier University
Ka Ho ChangCustomer Service Assitant