Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Ka Hei Lam

Ka Hei Lam

Tennis Coach
Flat C, 15/F, Chester Court, 6-8 Kennedy Town Praya,Hong Kong

Overview

21
21
years of professional experience

Work History

Tennis Coach

Peak Performance Tennis Academy
06.2012 - 12.2025
  • Enhanced player performance by implementing personalized training programs and providing constructive feedback.
  • Maintained and improved facilities for tennis
  • Explained and demonstrated basic tennis techniques to team

Customer Relations Department

PCCW HKT Limited
10.2011 - 03.2012

• Contacted customers for mobile contracts renewal

• Provided up-to-date information regarding company’s new promotion of mobile packages for potential customers

• Offered assistance for telephone enquiries

Receptionist Clerk, Supervisor

Cotai Chu Kong Shipping Management Service Co. Ltd
07.2008 - 03.2011

• Provided customer services for the Reception Counter

• Handled daily operations including scheduling of staff roster of the Ticket Department

• Supervised more than 50 staffs and coordinated their daily tasks

• Obtained the Award of Best Staff in 2009 and Certificate of Appreciation in 2010

Technician

JSI Logistics (Hong Kong) Ltd
06.2007 - 03.2008

• Provided day-to-day support for the IT System and maintenance of more than 500 computer units/servers

Part-timer (Clerk)

L'Oreal Hong Kong Limited
05.2007 - 06.2007
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory

Sales Representative

I.T Limited
03.2005 - 09.2006
  • Offered assistance to customers in selecting merchandise
  • Promoted new products to customers including famous artists

Education

A-Level 6-7 -

Chase Academy
England
2004

GCSE - GNVQ, IELTS

St. Austell College
England
2003

Secondary 4-5 -

Munsanh College
2002

Secondary 1-3 -

St. Louis School
2000

Skills

Strong communication skills

Time management

Team collaboration

First aid and CPR certified

Timeline

Tennis Coach

Peak Performance Tennis Academy
06.2012 - 12.2025

Customer Relations Department

PCCW HKT Limited
10.2011 - 03.2012

Receptionist Clerk, Supervisor

Cotai Chu Kong Shipping Management Service Co. Ltd
07.2008 - 03.2011

Technician

JSI Logistics (Hong Kong) Ltd
06.2007 - 03.2008

Part-timer (Clerk)

L'Oreal Hong Kong Limited
05.2007 - 06.2007

Sales Representative

I.T Limited
03.2005 - 09.2006

A-Level 6-7 -

Chase Academy

GCSE - GNVQ, IELTS

St. Austell College

Secondary 4-5 -

Munsanh College

Secondary 1-3 -

St. Louis School
Ka Hei LamTennis Coach