Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic
Judy Chan

Judy Chan

Learning And Development
Kowloon

Summary

Seasoned professional in Organization and Talent Development who is passionate about helping people grow in their careers, so they can be resilient and adaptable to change while being able to do work that is meaningful, rewarding and fulfilling to them.

Overview

19
19
years of professional experience
10
10
years of post-secondary education
6
6
Certifications

Work History

Rowing Captain

Royal Hong Kong Yacht Club (RHKYC)
1 2023 - Current
  • Promote the sport of Rowing (including paddle sport) for the Club
  • Manage 6 sub committees and part of the Board of Directors of the Club
  • Two year term, until June 2025.

Senior Manager, Organization and Talent Development

KPMG China
01.2022 - Current
  • Conduct talent and performance needs analyses
  • Design, develop and deliver Organization and Talent Development solutions, adopting user experience design approach as appropriate
  • Own the successful delivery of multiple projects with high quality service on time, maximized ROI and within budget
  • Develop trusted relationship with the business to understand and analyze talent and performance solution needs
  • Formulate stakeholder/user engagement strategies along the way to optimise results
  • Provide clear guidance and instructions to the project team on objectives and approaches
  • Encourage practical innovative ideas in maximizing ROI.

Manager, Leadership Development

John Swire & Sons (H.K.) Ltd.
06.2020 - 01.2022
  • Managed the Swire Finance Leadership Programme and Swire HR Leadership Programme to recruit, develop and retain a high potential talent pool of future Finance and HR General Managers/Directors
  • Manpower planning, recruitment, onboarding, training and development, talent management, performance management, and annual Finance / HR talent review
  • Responsible for career coaching and supporting the development of our high performing, high potential Finance, HR and Generalist leaders
  • Strong focus on performance, development and career management
  • Worked in partnership with operating companies and line managers to drive development and support career plans for Generalist
  • Analysed and evaluated performance and development data to track trends, leadership stretch/weaknesses, and inform changes to the programme for incremental improvements.

Manager (Talent Management & Organization Development)

Urban Renewal Authority 市區重建局
10.2019 - 06.2020
  • Supported Leadership and Talent programs including participants' Individual Development Plan
  • Responsible for succession planning
  • Recruited and managed of the development of the Trainee Program
  • Coordinated the quarterly staff newsletter.

Senior Manager, Talent, Learning & Diversity

CBRE
04.2019 - 10.2019

Talent:

  • Supported talent mapping and calibration conversations
  • Supported the development of top talent

Learning & Development:

  • Conducted needs analysis and setting L&D budget and plans for HK/MO/TW and Greater Bay Area (HK, GZ and SZ);
  • Developed, review and deliver tailored L&D programs to implement the L&D plan in a cost effective manner across offices in the region, adhering to predetermined guidelines;
  • Developed plans to promote and optimize utilization of the “myLearnin” platform across the business in collaboration with the regional L&D team and global LMS team
  • Assisted in identifying specific L&D needs of individuals, departments, business lines, and locations to address knowledge and skills gaps aligned with current and future business needs
  • Tailor-made training programs that address the specific training needs of different business lines
  • Reviewed and formulated training policies, programs and schedules based on identified training needs for the HK/ MO/TW region.
  • Oversaw the Graduate Training Program and the development of the Graduate Trainees from a 18 month program to a 24 month program
  • Designed and delivered the CBRE Mentoring Program

Diversity and Inclusion:

  • Rolled out the global and regional D&I initiatives
  • Supported the initiatives from the CBRE Inclusion Council

Manager- Talent, Learning & Diversity

CBRE
11.2015 - 03.2018
  • L&D Design and Development
  • Conducted needs analysis and setting L&D budget and plans for HK/MO/TW region
  • Developed, reviewed and delivered tailored L&D programmes to implement the L&D plan in a cost effective manner across offices in the region, adhering to predetermined guidelines
  • Developed plans to promote and optimize utilization of the “myLearning” platform across the business in collaboration with the regional L&D team and global LMS team
  • Assisted in identifying specific L&D needs of individuals, departments, business lines, and locations to address knowledge and skills gaps aligned with current and future business needs
  • Tailor-made training programmes that address the specific training needs of different business lines
  • Reviewed and formulated training policies, programs and schedules based on identified training needs for the HK/ MO/TW region
  • Oversaw the Graduate Training Program and the development of the Graduate Trainees.

Training Consultant

Active Communication Ltd
10.2013 - 06.2015
  • Undertook a comprehensive training program to ensure the integrity of the Active Communication methodology is reflected
  • Trained, coached and facilitated clients according to Active Communication's methodology and individual approach
  • Created smart training needs analysis and solutions to meet client needs – based on the regions market needs, diversity of languages, culture and industry
  • Developed and structured generic program for various training modules, which will meet client's needs (including preparation, course content and evaluation)
  • Marketed, networked and sold our unique approach, by building strong client relationships with Company Executives and other staff for training or coaching programs
  • Liaised with our Business Development activities to ensure all client opportunities are realized and reflect a high level of professionalism in all client contact; proposals, follow-up, feedback, evaluation and visits
  • Identified opportunities in the market for our Strategic Partners and Alliances to ensure that we can provide a professional training solution in key areas of our business
  • Assisted in developing the business strategies that ensure our efforts are focused to the annual targets –business plan, operational plans & budgets, marketing plans
  • Attended marketing and sales meetings to ensure the monthly targets for sales and expense budget projections are maintained and achieved
  • Supported and maintained the computer systems that are used in the day-to-day operations of the organization
  • Continued with personal development that will be reflected in the business offering more products based professional corporate development.

Senior Training Officer

Haac Ltd
06.2012 - 09.2013
  • Led projects under supervision: Meet clients, generate training solutions, proposal writing, manage logistics preparation, manpower arrangement, on-site training conduction and program effectiveness evaluation
  • Facilitated different types of training workshop
  • Hosted (being emcee) training workshop as assigned by Direct Leader
  • Assisted in training development plan
  • Handled ad-hoc projects assigned by direct supervision.

Adventure Course Support

TACT Consulting Limited
02.2012 - 05.2012
  • Set up and coordinated in adventure activities, such as abseiling, kayaking, hiking, and orienteering
  • Instructed and managed safety precautions of the participants.

GIS Cartographer

Maps.com - Classified Concepts
06.2005 - 01.2009
  • Designed wall maps based on client specifications using ArcMap software
  • Setup, management, and weekly updates of the open house/garage sale program
  • Updated map-specific queries using SQL language
  • Created and maintained address locators
  • Geocoded locations in ArcMap software
  • Designed and maintained directory templates for clients
  • Georeferenced information for street database
  • Created series of maps using MapBook software
  • Requested and interpreted spatial data from counties and cities.

Education

Master of Science (M.Sc.), Urban Planning -

The University of Hong Kong
Hong Kong
09.2009 - 05.2011

Exchange Program, Urban Planning -

Griffith University
Brisbane, Australia
07.2010 - 05.2010

Bachelor of Arts, Geography; Geographic Information System -

UCLA
Los Angeles, CA, USA
09.2003 - 05.2005

Geography -

Diablo Valley College
Concord, CA, USA
08.2001 - 05.2003

HKCEE -

Maryknoll Convent School
Kowloon, Hong Kong
09.1996 - 05.2001

Skills

Resource Allocation

Effective Communication

Team Development

Team building

Teamwork and Collaboration

Team Leadership

Logistics operations management

Organizational Development

Budget Oversight

Market Analysis

Cross-Functional Communication

Cross-Functional Collaboration

Resource Allocation

Certification

Disrupting Yourself - LinkedIn

Languages

Chinese (Cantonese)
Native language
Chinese (Mandarin)
Proficient
C2
English
Proficient
C2

Interests

Rowing (fine, coastal)

Hiking

Timeline

Senior Manager, Organization and Talent Development

KPMG China
01.2022 - Current

Manager, Leadership Development

John Swire & Sons (H.K.) Ltd.
06.2020 - 01.2022

Manager (Talent Management & Organization Development)

Urban Renewal Authority 市區重建局
10.2019 - 06.2020

Senior Manager, Talent, Learning & Diversity

CBRE
04.2019 - 10.2019

Manager- Talent, Learning & Diversity

CBRE
11.2015 - 03.2018

Training Consultant

Active Communication Ltd
10.2013 - 06.2015

Senior Training Officer

Haac Ltd
06.2012 - 09.2013

Adventure Course Support

TACT Consulting Limited
02.2012 - 05.2012

Exchange Program, Urban Planning -

Griffith University
07.2010 - 05.2010

Master of Science (M.Sc.), Urban Planning -

The University of Hong Kong
09.2009 - 05.2011

GIS Cartographer

Maps.com - Classified Concepts
06.2005 - 01.2009

Bachelor of Arts, Geography; Geographic Information System -

UCLA
09.2003 - 05.2005

Geography -

Diablo Valley College
08.2001 - 05.2003

HKCEE -

Maryknoll Convent School
09.1996 - 05.2001

Rowing Captain

Royal Hong Kong Yacht Club (RHKYC)
1 2023 - Current
Judy ChanLearning And Development