Joyce Chan
Tsuen Wan,NTW
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
1
1
year of professional experience
Work History
Director of Outgoing Global Volunteer
AIESEC
Hong Kong, KKC
07.2024 - Current
- First year to organize winter projects in the previous 20 terms
- Managed and led a team of customer service representatives to ensure high levels of customer satisfaction
- Developed and maintained relationships with national and international communities
- Source 2000+ international volunteer projects in 100+ countries
- Evaluated program effectiveness and recommended changes to improve outcomes
- Executed marketing campaign and social media strategies to recruit new volunteers
- Utilized project management skills to plan and execute successful customers' initiatives, meeting deadlines and budget constraints
- Coordinated emergency response and crisis management plans for customers serving in high-risk areas
Tutor
Excellent Education Centre Company Limited
Hong Kong, TW
12.2023 - Current
- Developed lesson plans and taught a variety of subjects including chinese, english to students of diverse backgrounds
- Conducted assessments to monitor student progress and provided feedback for growth
- Provided individualized instruction and support to students with special needs
- Provided homework assistance using specific curriculum and materials.
Intern
BrainX
Hong Kong, CWB
04.2024 - 09.2024
- Utilized behavior management techniques to support students with emotional and behavioral challenges
- Supported SEN students in developing social skills and fostering positive peer relationships
- Maintained documentation and progress reports on SEN students to track growth and development
Experience Manager of Outgoing Global Volunteer
AIESEC
Hong Kong, KKC
10.2023 - 07.2024
- Achieved 210 sign-ups in summer
- Developed partnerships with 20+ countries to support sustainable development goals through volunteer work
- Maintained communication with customers to ensure a positive and fulfilling experience
Education
Skills
People management
undefinedTimeline
Director of Outgoing Global Volunteer
AIESEC
07.2024 - Current
Intern
BrainX
04.2024 - 09.2024
Tutor
Excellent Education Centre Company Limited
12.2023 - Current
Experience Manager of Outgoing Global Volunteer
AIESEC
10.2023 - 07.2024
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